Foodcraft Server Assistant

Valor Hospitality Partners; Gulf Shores (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Daily Pay

Employee Discounts

Health benefits

Uniforms provided

Paid PTO

401k with employer match

Food & beverage discounts

Tuition reimbursement

Competitive salary

Job summary

Valor Hospitality Partners in Gulf Shores, AL is seeking a friendly Food & Beverage Attendant to deliver prompt dining service and create memorable guest experiences. You will clean tables, restock, learn menu items, and assist during peak times to ensure smooth service.

Ideal candidates have basic schooling and 3–6 months in a food/beverage setting, with ability to observe details and communicate clearly. Competitive benefits and employee discounts are provided.

Qualifications

• High school education or equivalent experience.
• Three to six months experience in a food/beverage service environment or establishment.
• Vision to clearly see guest checks, instructions, and observe the restaurant.

Responsibilities

• Ensure tables are cleaned and set promptly and dishes are cleared and cleaned.
• Restock and clean duties as instructed.
• Memorize menu items and daily specials to answer questions and make recommendations.
• Maintain restaurant, wait-station, and kitchen cleanliness to meet health standards.
• Attend pre-meal and departmental meetings for product knowledge.
• Respond to customer inquiries in person or by phone with timely information.
• Present a clean, professional appearance at all times.
• Maintain a friendly, courteous demeanour and handle challenging guest situations.
• Perform other duties as assigned by management.

Skills

Communication skills

Customer service

Teamwork

Education

High school education or equivalent

Job description

COMPANY OVERVIEW

At Valor, we are passionate Hotelitarians driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

POSITION PROFILE

Ensure that guests have an enjoyable dining experience by providing prompt and courteous food and beverage services to restaurant customers.

ESSENTIAL RESPONSIBILTIES

• Ensure tables are cleaned and set in a timely manner to effectively serve our guests, maintaining table settings by removing finished courses, clearing ang organizing dirty dishes, glasses and silverware and maintaining a clean and sanitary bussing station.
• Complete all restocking and cleaning duties as instructed.
• Memorize menu items, recipes and daily specials in order to answer questions and make recommendation to customers.
• Maintain cleanliness standards in restaurant, wait- station, and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.
• Attend all pre-meal and departmental meetings in person to enhance communications and gain knowledge of products, service and facility.
• Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information to provide quality customer service.
• Present a clean and professional appearance at all times.
• Maintain a friendly, cheerful and courteous demeanor always. Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
• Perform other duties as assigned, requested or deemed necessary by management.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• High school education or equivalent experience.
• Three - Six months experience in a food/beverage services environment or establishmen
• Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
• Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
• Communicate information and hotel services to management, staff and guests.

PHYSICAL DEMANDS

• Able to lift, push, carry 20 - 40 lbs.
• Stand continuously for long periods of time.
• Lift, pull, push, bend, and move items to support the hotel and outlets

BENEFITS PACKAGE

• Competitive Salary

• Daily Pay!

• Team Member Hotel Discount Program

• Uniforms Provided for most positions

• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options

• Paid PTO

• 401k with employer match

• Food and Beverage Discounts

• Tuition Reimbursement