Banquet Captain

Hei Hotels Inc.; Minneapolis (MN); Hybrid; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical and Dental insurance

Vision insurance

401(k) with matching

Hotel discounts

Paid time off

Job summary

HEI Hotels and Resorts is seeking a Banquet Captain for the Westin Minneapolis on-site team. You will lead the banquet staff, ensure flawless setup, service, and breakdown for events, and coordinate with catering and other departments to deliver exceptional guest experiences.

The ideal candidate has hotel experience, strong communication, and the ability to work under tight deadlines. A valid work availability and attention to detail are essential for success in this role.

Qualifications

• Hotel experience is preferred.
• Strong communication abilities to relay information to guests and team.
• Ability to work under time constraints and deadlines.
• Excellent verbal and written communication skills.

Responsibilities

• Lead banquet team to serve guests during functions and ensure positive guest experience.
• Check BEOs and set-ups, coordinate with catering and banquet staff.
• Set up, greet, serve, and breakdown functions; ensure equipment is returned and areas are clean.
• Know menus and ingredients to explain items to guests; handle end-of-day closing.
• Maintain attendance and regular availability for shifts; perform other duties as assigned.

Skills

Hotel experience

Communication skills

Time management

Verbal communication

Written communication

Job description

## Banquet CaptainApply: On-Site: Westin Minneapolis - Minneapolis, MN: On Call: Posted Today: JR119139**About Us**Located in the heart of bustling downtown Minneapolis, the Westin makes its home in the iconic Farmers & Mechanics Bank building, which is on the National Registrar of Historic Buildings. Built in the Streamline style of the late Art Deco period, the Westin features the original 34ft. vaulted bank lobby, marble staircase, grandiose chandeliers, and wooden reliefs each representing the leading industries in Minnesota during the mid-20thcentury. A seamless integration of contemporary convenience and historic significance, our 214 guest rooms boast an intriguing combination of sophistication and rejuvenation. As a company we offer associates a wide array of benefits including medical, dental, vision, and 401K. As a property, our fringe benefits include discounted parking passes and Metro Cards, company sponsored associate events, and access to incredible hotel discounts worldwide. Apply today learn more about joining our Westin family!Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.**Compensation**Salary Range: $20.00 - $21.00 Hourly### Tipped/Service Charge Eligible? Yes### Discretionary Performance Bonus Eligible? No**Overview**Lead Banquet team in the serving of guests during banquet functions to ensure positive guest experience.### **Essential Duties and Responsibilities*** Check server and house person Banquet Event Orders (BEO) to ensure that all information is accurate.* Check room set-up to see that BEO directions are completely followed. Ensure that all public areas are neat and clean.* Make contact with group representatives. Explain how to make contact if needed throughout function.* Communicate all BEO changes to catering office and affected departments.* Coordinate with banquet staff set-ups, changes, and time schedules for all functions.* Operate as a banquet server; setting-up, greeting and serving the guest and breaking-down the function.* Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.* Recap all banquet checks at end of each day and turn in to Night Audit.* Know the menu for each function served and be able to explain the major ingredients and preparation method for each item to be served.* Comply with attendance rules and be available to work on a regular basis.* Perform any other job-related duties as assigned.**Qualifications and Skills:*** Hotel experience preferred.* Superior communication skills to provide information and associated services to hotel management and guests.* Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.* Ability to work effectively under time constraints and deadlines.* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.* Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.## **Benefits**HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.### HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.