Banquet Captain

Greenville Embassy Suites; Hampton (VA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Career growth & promotions

401(k) with company match

Health coverage (medical, dental, and

Paid time off

DailyPay

Tuition reimbursement

Brand discounts

Job summary

Atrium Hospitality is seeking a banquet server for full-time roles at Hampton Roads Embassy Suites in Hampton, VA. You will lead setup and breakdown of events, coordinate service flow, and support the team to deliver outstanding guest experiences.

The position requires customer service experience, banquet exposure, leadership potential, and certifications (or willingness to obtain them within 90 days). This on-site role includes physical duties and a focus on safety and guest satisfaction.

Qualifications

• Customer service experience is required to ensure guest satisfaction.
• Banquet service experience is preferred to handle plated dinners and events.
• Leadership potential or experience to guide a team during events.
• Food and alcohol certifications or willingness to complete within 90 days.

Responsibilities

• Lead setup and breakdown of banquet events with polished dining ware.
• Coordinate service flow to ensure meals are served smoothly and on time.
• Motivate the banquet team to deliver exceptional guest experiences.
• Assist with scheduling, training, and inventory management.

Skills

Customer service

Banquet service

Leadership potential

Food and beverage certifications

Physical stamina

Tools

Audio-visual setup

Job description

Hotel : Hampton Roads Embassy Suites

1700 Coliseum Drive

Hampton, VA 23666

Full time

Compensation Range : $18.00

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

What's in it for you?

The Atrium SPIRIT is a belief in the power of Service , Perseverance , Inclusion , Respect , Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning - 40% of our management hires are internal promotions!
• Invest in Your Future - 401(k) plan with company match.
• Comprehensive Health Coverag e - Medical, dental, and vision insurance options.
• Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact - Make a difference through Atrium's community service and volunteer programs.

Job Description

What You Will Do:

• Lead the setup and breakdown of banquet events with precision-clean linens, polished silverware, and chip-free china only, please.
• Coordinate the flow of service like a pro, ensuring meals are served smoothly and on time.
• Guide and motivate the banquet team to deliver top-notch guest experiences, from coffee breaks to full-service dinners.
• Handle audio-visual setup and troubleshooting-yes, you'll be part tech support too.
• Assist with scheduling, training, and inventory to keep the operation running like clockwork.

What We Are Looking For:

• Customer service experience-because happy guests are the heart of hospitality.
• At least 6 months of banquet food service experience-we need someone who's seen a plated dinner or two.
• Leadership potential or experience-you're not afraid to guide a team and step in where needed.
• Food and alcohol certifications (or willingness to complete in 90 days)-because safety is always in style.
• Physical stamina-this role includes lifting, bending, walking, and standing during your entire shift.

Why Atrium?

Hear it from Julie "Atrium is a great place to build a career. If you're considering joining, take the time to research the company and understand its core values-they truly shape the culture and opportunities here."

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Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

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