Banquet Captain-1

Atrium Hospitality; Charlotte (NC); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

401(k) with company match

Health coverage

Paid Time Off

Brand discounts

DailyPay

Tuition reimbursement

Volunteer programs

Job summary

Atrium Hospitality’s Hilton Charlotte Airport property is seeking a banquet server to lead setup and service for events. You will ensure linens, silverware, and service flow are on point and that meals arrive smoothly.

This role requires 6 months banquet experience, a client-focused attitude, and the ability to guide a team. Certifications in food and alcohol are preferred or can be completed within 90 days.

Qualifications

• Customer service experience is required.
• Banquet food service experience (6+ months) required.
• Food and alcohol certifications or willingness to complete within 90 days.

Responsibilities

• Lead the setup and breakdown of banquet events with precision.
• Coordinate the flow of service to ensure meals are served on time.
• Guide and motivate the banquet team to deliver guest experiences.
• Handle audio-visual setup and troubleshooting as needed.
• Assist with scheduling, training, and inventory control.
• Maintain physical stamina during the shift (lifting, bending, walking, standing).

Skills

Customer service

Leadership potential

Team coordination

Multitasking

Job description

Hotel :

Hilton Charlotte Airport2800 Coliseum Centre DriveCharlotte, NC 28217Full timeCompensation Range : $17.30

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Job Description

What You Will Do:

• Lead the setup and breakdown of banquet events with precision—clean linens, polished silverware, and chip-free china only, please.
• Coordinate the flow of service like a pro, ensuring meals are served smoothly and on time.
• Guide and motivate the banquet team to deliver top-notch guest experiences, from coffee breaks to full-service dinners.
• Handle audio-visual setup and troubleshooting—yes, you’ll be part tech support too.
• Assist with scheduling, training, and inventory to keep the operation running like clockwork.
• Physical stamina—this role includes lifting, bending, walking, and standing during your entire shift.
  

What We Are Looking For:

• Customer service experience—because happy guests are the heart of hospitality.
• At least 6 months of banquet food service experience—we need someone who’s seen a plated dinner or two.
• Leadership potential or experience—you're not afraid to guide a team and step in where needed.
• Food and alcohol certifications (or willingness to complete in 90 days)—because safety is always in style.
• Physical stamina—this role includes lifting, bending, walking, and standing during your entire shift.
  

Why Atrium?

Hear it from Julie “Atrium is a great place to build a career. If you're considering joining, take the time to research the company and understand its core values—they truly shape the culture and opportunities here.”

Notice of candidate Privacy Rights:

https://www.atriumhospitality.com/privacy-policy

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.