Banquet/Events Team Lead

Atrium Hospitality; Springfield (MO); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

401(k) match

Health coverage

Paid Time Off

Tuition reimbursement

DailyPay

Brand discounts

Job summary

Atrium Hospitality is hiring for a banquet service role in Springfield, MO. The position involves leading event setup and breakdown, coordinating service flow, and guiding a team to deliver exceptional guest experiences during banquets.

Qualified applicants will have at least 6 months of banquet service experience, strong customer service skills, and leadership potential. Certifications in food and alcohol are encouraged with a 90‑day completion window.

Qualifications

• Experience in hospitality banquets.
• 6+ months banquet service experience.
• Willingness to obtain food and alcohol certifications within 90 days.

Responsibilities

• Lead the setup and breakdown of banquet events with attention to linens, silverware, and china.
• Coordinate banquet service flow to ensure meals are served on time.
• Motivate and supervise the banquet team to deliver great guest experiences.
• Handle audio-visual setup and troubleshooting as needed.
• Assist with scheduling, training, and inventory to keep operations smooth.

Skills

Customer service

Banquet service

Leadership

Certifications

Job description

Hotel :

Springfield University Plaza333 John Q. Hammons PkwySpringfield, MO 65806Full timeCompensation Range : $16.25-$17.06

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Job Description

What You Will Do:

• Lead the setup and breakdown of banquet events with precision—clean linens, polished silverware, and chip-free china only, please.
• Coordinate the flow of service like a pro, ensuring meals are served smoothly and on time.
• Guide and motivate the banquet team to deliver top-notch guest experiences, from coffee breaks to full-service dinners.
• Handle audio-visual setup and troubleshooting—yes, you’ll be part tech support too.
• Assist with scheduling, training, and inventory to keep the operation running like clockwork.

What We Are Looking For:

• Customer service experience—because happy guests are the heart of hospitality.
• At least 6 months of banquet food service experience—we need someone who’s seen a plated dinner or two.
• Leadership potential or experience—you're not afraid to guide a team and step in where needed.
• Food and alcohol certifications (or willingness to complete in 90 days)—because safety is always in style.
• Physical stamina—this role includes lifting, bending, walking, and standing during your entire shift.
  

Why Atrium?

Hear it from Julie “Atrium is a great place to build a career. If you're considering joining, take the time to research the company and understand its core values—they truly shape the culture and opportunities here.”

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy