Banquet Captain

Commonwealth Commercial, LLC; Glen Allen (VA); On-site; USD 25,000 - 30,000; Full time

Job summary

Marriott Short Pump in Glen Allen, VA is seeking a Banquet Captain to lead banquet service teams and coordinate events from setup to breakdown. You will serve as the main contact for event hosts and ensure impeccable guest service across weddings, conferences, and galas.

The role requires 1–2 years of banquet or F&B experience with at least 1 year in a leadership capacity; High School Diploma is required; Alcohol Awareness certification preferred; ability to work in a fast-paced environment and

Qualifications

• High School Diploma required or equivalent.
• 1–2 years banquet or food & beverage experience preferred.
• Minimum 1 year of leadership experience.

Responsibilities

• Lead banquet service teams during events and coordinate setup, execution, and breakdown.
• Serve as primary contact for event hosts and resolve guest concerns.
• Inspect rooms for cleanliness and proper setup; ensure brand standards are met.
• Communicate service updates and oversee final room breakdown.

Skills

Leadership

Organizational

Communication

Guest service

Fast-paced

Education

High School Diploma

Tools

POS systems

Microsoft Office

Job description

Banquet Captain# Banquet CaptainMarriott Short Pump, Glen Allen, VA - Glen Allen, VA 23060## OverviewSalary Range$18.00 - $22.00 Hourly## Description# # ***NOW HIRING!***# **BANQUET CAPTAIN**### **Lead Exceptional Events. Deliver Outstanding Service.**Are you a hospitality professional who enjoys leading teams, coordinating events, and creating memorable guest experiences? Join our team as a **Banquet Captain** and play a key role in executing weddings, conferences, galas, and special events with excellence.---## **WHAT YOU'LL DO**### Event Leadership* Coordinate banquet setup, execution, and breakdown* Lead banquet service teams during events* Conduct pre-function staff meetings* Prepare server assignments and service plans* Direct service timing and event flow* Communicate updates and changes throughout events### Guest Service* Serve as the primary contact for event hosts* Resolve guest concerns quickly and professionally* Ensure exceptional service throughout all functions* Maintain guest confidentiality at all times### Event Operations* Inspect banquet rooms for cleanliness and proper setup* Ensure tables, equipment, and service stations meet hotel standards* Review event details, attendance numbers, VIP guests, and special requests* Coordinate with culinary and banquet management teams* Oversee final room breakdown and cleanup### Team Collaboration* Support banquet staff to ensure seamless service* Work closely with chefs, managers, and hotel departments* Communicate service needs and operational requirements effectively* Maintain compliance with brand standards and operating procedures---## ## **WHY JOIN OUR TEAM?*** Leadership opportunity in hospitality and events* Dynamic and engaging work environment* Opportunity to oversee weddings, meetings, and special events* Work with a dedicated team committed to exceptional guest service* Career growth opportunities within hotel operations---## **APPLY TODAY**### **BANQUET CAPTAIN****Lead the Team. Deliver Excellence. Create Memorable Events.**Join a hospitality team where your leadership, attention to detail, and commitment to guest satisfaction make a lasting impact every day.## Qualifications### Education* High School Diploma, GED, or equivalent experience### Experience* 1-2 years of banquet or food and beverage experience preferred* Minimum 1 year of leadership experience* Alcohol Awareness Certification preferred* Experience with POS systems preferred* Microsoft Office experience preferred### Skills* Strong leadership and organizational abilities* Excellent written and verbal communication skills* Strong guest service focus* Ability to work efficiently in a fast-paced environment* Minimum age of 21 years to serve alcoholic beverages---## PHYSICAL REQUIREMENTS* Carry banquet trays weighing approximately 20 pounds* Lift and transport up to 50 pounds* Push and pull carts and equipment up to 150 pounds* Stand and walk for extended periods* Perform frequent physical movement throughout event spaces* Work indoors and outdoors in varying temperatures and noise levels