Banquet Captain

Doubletree by Hilton- Colorado Springs; Colorado Springs (CO); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Hilton employee discounts

Comprehensive benefits

Competitive wages

Job summary

DoubleTree by Hilton- Colorado Springs is seeking a Banquet Captain to lead a dynamic banquet team and deliver exceptional guest experiences in a fast-paced events environment.

You will coordinate with planners and clients, oversee setup and breakdown, and ensure seamless operations while mentoring staff and maintaining inventory and service quality.

This role requires flexible evenings and weekends; the position offers competitive wages, comprehensive benefits, and Hilton employee discounts.

Qualifications

• Experience leading a team in hospitality or events.
• Strong client, team, and interdepartmental communication.
• Proven track record of delivering exceptional guest service.

Responsibilities

• Lead banquet staff to deliver exceptional service and guest experiences.
• Coordinate with event planners and clients to execute details.
• Oversee setup and breakdown of banquet spaces per specifications.
• Maintain quality of food and beverage service and address issues promptly.
• Train and mentor staff, fostering a collaborative environment.
• Manage event inventory and supplies.
• Communicate with kitchen and other departments for seamless operations.

Skills

Team leadership

Communication

Guest service

Organizational skills

Training & mentoring

Inventory management

Flexibility

Job description

Join us at DoubleTree by Hilton, where your leadership as a Banquet Captain will create memorable experiences that our guests cherish. You'll guide a dynamic team in orchestrating seamless events, ensuring every detail reflects our commitment to excellence. Here, your passion for hospitality isn't just welcomed; it's celebrated. We believe in nurturing your professional growth within our supportive and inclusive community.

You'll excel in this role with your background in event management and a dedication to exceptional service. Your schedule will adapt to event needs, offering the excitement and variety you thrive on. Enjoy competitive wages, comprehensive benefits, and Hilton employee discounts while contributing to a culture that values diversity and inclusion. We're eager to support you in creating unforgettable moments—together, let's make every event extraordinary.

Compensation

$19 - $22 hourly

Qualifications

• Experience in leading and managing a team in a hospitality or event setting.
• Ability to communicate effectively with clients, team members, and other departments.
• Proven track record of delivering exceptional guest service and memorable experiences.
• Strong organizational skills to coordinate event details and manage inventory efficiently.
• Ability to adapt to a flexible schedule, including evenings and weekends, to meet event demands.
• Experience in training and mentoring staff to foster a collaborative and supportive environment.
• Proficiency in managing the setup and breakdown of event spaces, ensuring alignment with specifications.

Responsibilities

• Lead and inspire a team of banquet staff to deliver exceptional service and create memorable guest experiences.
• Coordinate with event planners and clients to ensure all event details are executed flawlessly and meet expectations.
• Oversee the setup and breakdown of banquet spaces, ensuring all equipment and decor align with event specifications.
• Monitor and maintain the quality of food and beverage service, addressing any issues promptly to uphold our standards.
• Train, mentor, and develop team members, fostering a collaborative and supportive work environment.
• Manage inventory and supplies for events, ensuring all necessary items are available and accounted for.
• Communicate effectively with kitchen staff and other departments to ensure seamless event operations and guest satisfaction.