Banquet Captain

Sage Restaurant Group; Asbury Park (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hospitality group seeks a dedicated individual to set up and maintain buffet services for meals. The role involves assisting guests, ensuring food quality, and maintaining cleanliness in a fast-paced environment. Candidates should have a high school diploma and 1-2 years of relevant experience, with a passion for customer service and food operations.

Benefits

401(k) with employer matching

Health savings and flexible spending accounts

Employee Assistance Program

Discounts on hotels and restaurants

Qualifications

• 1-2 years in a related position.
• Basic knowledge of customer service and food service.
• Ability to handle customer service issues.

Responsibilities

• Set up and break down buffet for meals.
• Assist guests and ensure food is served properly.
• Maintain cleanliness of kitchen and service areas.

Skills

Customer service principles

Food service functions

Restaurant operations

Education

High school diploma or equivalent

Job description

At Sage Hospitality Group, we’re not just hiring—we’re building a team of bold, forward-thinking leaders with a passion for innovation and a drive to disrupt the status quo. We’re not looking for someone simply seeking a job—we’re looking for power players with ambition, heart, and the desire to grow into something greater.

At Sage, opportunity is everywhere. We create space for both professional growth and personal fulfillment, always keeping sight of what makes us human—our passions, our well-being, and our purpose.

We aim to attract and retain individuals who are not only passionate about hospitality but also deeply engaged in our culture—people who are excited to enrich lives, one extraordinary experience at a time.

Founded on a spirit of bold individuality, Sage Hospitality Group has blazed its own trail to create some of the world’s most exceptional hotels, restaurants, and guest experiences. But none of that would be possible without people like you —people who follow their own path, who are curious, driven, community-minded, and never content to stand still.

At Sage, we don’t wait for change—we make it. If that sounds like you, then you belong here.

Job Overview

Set up, maintain, and break down buffet for breakfast, lunch, and/or dinner in a safe, accident-free manner. Assist guests as needed to ensure all foods are properly served.

Responsibilities

1. Read BEO and know how to complete a set-up.
2. Set tables in assigned area correctly and uniformly.
3. Keep station neat and clean while servicing guests per established policies and procedures.
4. Able to work flexible shifts including mornings, afternoons, evenings, weekends, and holidays.
5. Use proper in-room clearing and tray jacks.
6. Break down buffets or other special food service tables and equipment.
7. Assist Banquet Captain in setting up/breaking down buffet or other special food service tables and equipment.
8. Greet and serve guests following policies/procedures regarding food and beverage service.
9. Keep kitchen and storage areas clean according to management policies.
10. Communicate needs and concerns to Banquet Captain and/or Manager/Director promptly.
11. Complete all set-up and closing duties, including table setup with tablecloth, skirting, food, and utensils.
12. Maintain buffet tables throughout the day, ensuring all food items and utensils are available on time, and inform management of additional needs.
13. Assist guests, serve as needed, and respond to questions using suggestive selling techniques.
14. Clean buffet tables, returning utensils, food, and other items to the kitchen.
15. Polish mirrored buspans and coffee urns daily and store properly. Perform sidework duties as needed.

Qualifications

Education/Formal Training: High school diploma or equivalent.

Experience: One to two years in a related position with this or other organizations.

Knowledge/Skills: Basic knowledge of customer service principles, food service functions, and restaurant and kitchen operations. Ability to tactfully handle customer service issues, including stressful situations.

Physical Demands

The physical requirements include lifting trays, dish racks, and glass racks weighing 20-40 lbs, pushing carts weighing 50-100 lbs, and carrying trays with food and beverages. Must be able to bend, kneel, maneuver in narrow areas, stand continuously, and climb stairs. No driving is required. Must have moderate literacy to read records and requests. Ability to multitask, follow instructions, and communicate effectively is essential. The environment is predominantly indoor, with prolonged standing, walking, and lifting, including in freezer temperatures of -10°F.

Full-time employees are eligible for benefits including participation in the company’s 401(k) with employer matching, health savings and flexible spending accounts, basic Life and AD&D insurance, short-term disability, paid FMLA leave, Employee Assistance Program, and discounts on hotels, restaurants, and more.