Banquet Captain

Sage Hospitality Group; Asbury Park, New York (NJ, NY); On-site; USD 30,000 - 40,000; Full time

Job summary

Sage Hospitality Group is seeking a Banquet Server to set up and manage buffet service for meals. The ideal candidate will have a high school education and some experience in food service. Responsibilities include maintaining cleanliness, assisting guests, and ensuring a positive dining experience.

Benefits

Medical, dental, & vision insurance

401(k) program with employer matching

Health savings and flexible spending accounts

Company-paid short-term disability

Paid FMLA leave for up to 12 weeks

Employee Assistance Program

Discounts on Hotels and Restaurants

Qualifications

• 1-2 years in a related position.
• Basic knowledge of customer service and food service operations.

Responsibilities

• Set up, maintain, and break down buffets for meals.
• Assist guests and ensure proper food service.
• Keep work area clean and organized.

Skills

Customer service principles

Food service function

Restaurant operations

Education

High school education or equivalent

Job description

Why us?

At Sage Hospitality Group, we’re not just hiring—we’re building a team of bold, forward-thinking leaders with a passion for innovation and a drive to disrupt the status quo. We’re not looking for someone simply seeking a job—we’re looking for power players with ambition, heart, and the desire to grow into something greater.

At Sage, opportunity is everywhere. We create space for both professional growth and personal fulfillment, always keeping sight of what makes us human—our passions, our well-being, and our purpose.

We aim to attract and retain individuals who are not only passionate about hospitality but also deeply engaged in our culture—people who are excited to enrich lives, one extraordinary experience at a time.

Founded on a spirit of bold individuality, Sage Hospitality Group has blazed its own trail to create some of the world’s most exceptional hotels, restaurants, and guest experiences. But none of that would be possible without people like you—people who follow their own path, who are curious, driven, community-minded, and never content to stand still.

At Sage, we don’t wait for change—we make it. If that sounds like you, then you belong here.

Job Overview

Set-up, maintain and break down buffet for breakfast, lunch and/or dinner in a safe, accident-free manner. Assist the guests as needed to ensure that all foods are properly served.

Responsibilities

• Read BEO and know how to complete a set-up.
• Set tables in assigned area correctly and uniformly.
• Keep station neat and clean while servicing guest per established policies and procedures.
• Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays.
• Set tables in assigned area correctly and uniformly.
• Keep station neat and clean while servicing guest per established policies and procedures.
• Use proper in-room clearing and tray jacks.
• Break down buffets or other special food service tables and equipment.
• Assist Banquet Captain in setting up/breaking down buffet or other special food service tables and equipment.
• Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
• Keep kitchen area & all storage areas clean according to policies set forth by management.
• Clearly and timely communicate needs and concerns to Banquet Captain and/or Manager/Director
• Hours: Flexible; scheduled days and times may vary based on need.
• Complete all set-up and closing duties. Set-up table according to procedures, with table cloth, skirting, food and utensils.
• Maintain buffet table throughout the day, have all food items and utensils out on time and inform manager or hostess of any additional items needed on the table.
• Assist guests; help serve as needed and respond to questions using suggestive selling techniques.
• Clean off buffet table including putting all utensils, food and other items back in the appropriate place in the kitchen.
• Polish up mirrored buspans and coffee urn on a daily basis and put back in dry storage. Perform sidework duties as needed.

Qualifications

Education/Formal Training

High school education or equivalent.

Experience

One to two years in a related position with this company or other organization(s).

Knowledge/Skills

• Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations.
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs.
• Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs.
• Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
• Bending/kneeling: Ability to bend to lower level cabinets and lift trays.
• Mobility: Maneuver in narrow areas and between seated guests. Continuous standing required to service guest functions; 100% of the time scheduled. Climbing approximately 12 steps 20% of 8 hours.
• No driving required.
• Must have moderate comprehension and literacy to read use records and all special requests.
• Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate.
• Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.

Environment

Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees.

Benefits

Full-time employees are eligible for:

• Medical, dental, & vision insurance
• Eligible to participate in the Company’s 401(k) program with employer matching
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Company-paid short-term disability
• Paid FMLA leave for up to a period of 12 weeks
• Employee Assistance Program
• Great discounts on Hotels, Restaurants, and much more.