Banquet Bartender

Garden of the Gods Resort and Club; Colorado Springs (CO); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading resort is seeking a Bartender to provide exceptional drink service to enhance the guest experience. The successful candidate will mix drinks according to standards, maintain bar inventory, and uphold the establishment's service excellence. Ideal candidates will possess strong mixology knowledge and a passion for customer service in a high-end environment.

Qualifications

• Two to three years bartending experience.
• Extensive liquor, beer, wine and mixology knowledge.
• One-year restaurant experience, preferably with fine dining.

Responsibilities

• Serve and make drinks for guests and servers.
• Mix drinks according to standard recipes.
• Ensure cleanliness and stocking of the bar.

Skills

Customer service

Mixology

Knowledge of drinks

Education

High school diploma

Safe-Serve Certification

Job description

Position Purpose & Summary

The Bartender will serve and make drinks at the bar for the servers to provide to members and guests.

Essential Functions:

• Compose and be knowledgeable of standard drinks and liquors or wines specific to restaurant bar.
• Mix drinks for servers according to standard recipes.
• Familiarity with the wine list and the stemware and appropriate garnishes used.
• Follow procedures as outlined in employee manual and bartender's manual. Jiggers pour, making drinks for servers only when rung in on the POS systems.
• Keep bar stocked and clean. Follow side work sheet.
• Plan, monitor and maintain par levels for bar inventory as deemed necessary by the Director of Restaurants or the Restaurant Manager. Prepare daily orders for bar items to maintain pars.
• Be knowledgeable of the menu for guests ordering at the bar.
• Ensure the consistency in the presentation and recipes of all cocktails.
• Responsible for learning suggestive up-selling techniques and using them during services.
• Be familiar with and enforce all policies related to liquor liability laws.
• Responsible for cash handling and bank procedures as outlined by the Accounting Department.
• Be familiar with all property amenities and other restaurants.
• Maintain cleanliness of all workplace areas that apply to the bar.
• Maintain a perfectly crisp and clean uniform.
• Completes any other duties as assigned.
• Deliver "I Am Proud" service standards and department-specific signature touch points.
• Establish cross-departmental channels of communication among teammates that are consistent and complete.

Additional Duties and Responsibilities:

• Respond to any reasonable task as assigned by supervisor or manager.
• Promptly greet members and guests as they enter restaurant or bar area.
• Deliver beverages and cocktails to tables as needed.
• Assist in other food and beverage functions, as needed.
• Greet every guest, member, and team member with "I Am Proud" standards and set a positive tone for every interaction.
• Provide extraordinary service that is "Enriching by Nature."
• Embrace, embody, demonstrate, and encourage wellness and the STRATA virtues through interactions, performance, and commitments.
• Uphold the Garden of the Gods Resort and Club's brand, culture, vision, mission, and values.
• Be empowered to make things go right if they go wrong.
• Give the guest/member a fond farewell.
• Address feedback by utilizing the LEARN Model.
• Demonstrate a professional appearance and be attentive to what matters most.
• Comply with company policies and procedures.
• Observe and adhere to safety guidelines.

Marginal Functions:

• Perform other duties as assigned.
• Interface positively with other departments, offering assistance when needed.
• Displays care in use of equipment and maintains an organized and professional work environment.

Position Requirements:

• Two to three years bartending experience.
• Extensive liquor, beer, wine and mixology knowledge.
• One-year restaurant experience, preferably with fine dining or high-end resort experience.
• Pleasant and helpful personality.
• Excellent customer service and communication skills.

Formal Education and Job-Related Experience: This position requires a minimum formal education of a high school diploma and a minimum of one-year job-related experience.

License, Registration, and/or Certification Required: State of Colorado (or equivalent) Safe-Serve Certification/ TIPS Bar Certificate

External and Internal Personal Contact:

1. Communications:

• Daily - Verbal /Written

Teamwork and Collaboration: This position requires continuous teamwork as well as internal and cross-departmental communication.

Additional Licenses and/or Certifications Required:

YES	NO
Valid Driver's License	X
CPR Certification	X
Food Protection Manager Certification	X
Food Handler Certification	X
Alcohol Server/Seller Certification	X

Position Analysis/Specifications:

N/A (Not Applicable)	OCCASIONAL	FREQUENTLY
Sitting	X
Standing
Walking	X
Bending Over	X
Crawling	X
Reaching	X
Crouching	X
Kneeling	X
Balancing	X
Pushing / Pulling	X
Lifting / Carrying: 10 lbs. or less	X
11 to 25 lbs.	X
26 to 50 lbs.	X
51 to 70 lbs.	X
Manual Dexterity	X
Fine Motor Skills	X
Gross Motor Skills	X
Eye / Hand Coordination	X
Near Vision	X
Far Vision	X
Color Recognition	X
Hearing	X

Environmental Factors:

Environmental factors may include indoor setting with overhead lighting and comfortable ventilation. May occasionally be called upon to work in all areas of the property, both inside and outside, possibly in inclement weather.

YES	NO
Working Outside	X
Working Inside	X
Working Alone	X
Working Closely with Others	X
Excessive Cold / Heat	X
Excessive Humidity / Dampness	X
Noise / Vibrations	X
Working Above Ground	X
Working Below Ground	X
Working with Chemicals / Detergents / Cleaners	X
Working Around Fumes / Smoke / Gas	X
Walking on Uneven Surfaces	X
Operating Motorized Equipment or Vehicles	X
Working Around/Near Machinery/Motorized Equipment	X
Climbing on Scaffolds or Ladders	X
Continuous use with a Computer and Keyboard	X