Banquet and Event Attendant

City of Southlake, Texas; Southlake (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

The City of Southlake is seeking a part-time Banquet and Event Attendant to assist with events at the Marq Southlake. This role involves setup and cleanup of events, providing exceptional customer service, and maintaining event spaces. Ideal candidates will have a flexible schedule and a positive attitude, contributing to memorable experiences for guests.

Benefits

Competitive pay

Early pay access through UKG Wallet

Flexible schedules (10-28 hours/week)

State-of-the-art facility

Champions Club Membership Discount

Ongoing training

City-provided certifications (First Aid, AED, CPR, Lifeguard)

Retirement plan with partial City contribution (PARS)

Employee Assistance Program

Free Library card

Qualifications

• Flexibility with schedule, including evenings and weekends.
• Positive attitude.
• Excellent customer service skills.

Responsibilities

• Execute setup, cleanup, maintenance, and breakdown of events.
• Deliver outstanding guest service in accordance with established standards.
• Maintain quality and satisfaction of event spaces.

Skills

Customer Service

Attention to Detail

Flexibility

Job description

Join to apply for the Banquet and Event Attendant role at City of Southlake, Texas

Looking to use your high attention to detail at work? Do you love coordinating and helping with events? Are you passionate about providing exceptional customer service? Then consider working with a world-class team at our Legends Hall facility!

The City of Southlake is a place where we come together to enrich the quality of life for those who live, work, and play here. We strive to exceed expectations by delivering memorable experiences, world-class services, and a thoughtfully planned, well-maintained City. The Southlake Way inspires us to respectfully deliver excellent services, creating positive and lasting impressions. Learn more about our values.

What You Will Be Doing

Our professionals are the most important resource in our service commitment to our customers. We nurture a progressive environment where challenging, empowered, and purposeful work is celebrated.

Our Banquet/Event Attendants execute the setup, cleanup, maintenance, and breakdown of all banquets, weddings, meetings, and events at the Marq Southlake. This position also assists the Special Events Coordinator in setting up, implementing, and breaking down for city-wide special events. This is accomplished by delivering outstanding guest service in accordance with established standards. Other functions include:

• Customer Service: Understands and applies the principles of quality customer service by responding promptly to customer needs and requests; resolving difficult and sensitive inquiries and complaints; working with other city departments; and developing/implementing solutions to meet business needs using current technologies or recommending new platforms.
• Attention to Detail: Performs tasks carefully and thoroughly. Checks work for accuracy and completeness. Ensures work aligns with expectations and addresses details that are easy to overlook.
• Facility Operations: Maintains the quality and satisfaction of event spaces. Cleans and sets meeting rooms, outdoor amphitheater, and banquet/event spaces per specifications. Manages equipment like tables, chairs, A/V equipment, and supplies. Addresses guest needs during events by removing trash, restocking, straightening, and replenishing refreshments. Keeps service areas organized and stocked.

The schedule for this position is flexible, but may include nights and weekends for programs and events.

To view the complete Banquet/Event Attendant job description, please click here.

Benefits of Working in Southlake

• Competitive pay
• Early pay access through UKG Wallet
• Flexible schedules (10-28 hours/week)
• State-of-the-art facility
• Champions Club Membership Discount (resident rate)
• Ongoing training
• City-provided certifications (First Aid, AED, CPR, Lifeguard)
• Retirement plan with partial City contribution (PARS)
• Employee Assistance Program
• Free Library card

What You Bring to Us

• Flexibility with schedule, including evenings and weekends
• Positive attitude
• Excellent customer service skills
• Ability to work 15-20 hours per week, with a range of your preferred hours

This is a part-time position, expected to work between 15-20 hours per week. Please specify your preferred hours range (e.g., 10-15 hours).

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Government Administration