Banner Technical Consultant & Progammer Analyst

Keka Technologies Private Limited; Chicago (IL); On-site; USD 110,000 - 160,000; Full time

Job summary

Keka Technologies Private Limited in Chicago/Gurgaon seeks an experienced Banner Technical Consultant to support development, customization, maintenance, and production support for Banner ERP environments. The role emphasizes Banner Admin Pages, PageBuilder, Oracle PL/SQL, and upgrade support in higher education settings.

Responsibilities include developing Banner forms/pages, batch jobs, integration troubleshooting, and creating reports.

Qualifications

• Strong experience with Ellucian Banner ERP.
• Hands-on Banner Admin Pages / PageBuilder experience.
• Experience with Banner Forms and batch processing.
• Strong SQL scripting and troubleshooting skills.
• Experience supporting Banner upgrades and deployments.
• Troubleshooting Banner issues in production environments.
• Knowledge of Banner database schema and architecture.
• Experience with Banner XE architecture.
• Knowledge of SSO and integration troubleshooting.
• Experience with payment gateway integrations
• Exposure to Linux/Unix environments
• Familiarity with higher education business processes

Responsibilities

• Develop and maintain Banner Admin Pages and PageBuilder components.
• Create/modify Banner forms, pages, and process workflows.
• Perform Banner customization and enhancements.
• Troubleshoot Banner page/process issues.
• Support FERPA-related page Development and access configurations.
• Develop/maintain PL/SQL packages, procedures, functions, triggers.
• Analyze and resolve invalid database objects; optimize queries.
• Develop/support Banner batch jobs; troubleshoot Job Submission issues.
• Validate post-upgrade Banner environments; assist deployment and release management.
• Coordinate with infrastructure/middleware; support app server testing.
• Create/modify operational and reconciliation reports; data validation.
• Provide L2/L3 production support; root cause analysis; SLA adherence.

Skills

Ellucian Banner ERP

Banner Admin Pages

PageBuilder

PL/SQL

Banner batch processing

SQL scripting

Banner upgrades

SAML/SSO integration

Linux/Unix

Education

Bachelor's degree in Computer Science or equivalent

Tools

Oracle PL/SQL

GJAPCTL

Banner Admin Pages

PageBuilder

Job description

Banner Technical Consultant & Progammer Analyst

Chicago, Gurgaon

Full-Time

Position Summary

Seeking an experienced Ellucian Banner Technical Consultant to support development, customization, maintenance, and production support activities across Banner ERP environments. The ideal candidate should have strong expertise in Banner Admin Pages/PageBuilder, Oracle PL/SQL development, Banner process handling, integrations, and upgrade support within higher education environments.

Key Responsibilities

Banner Technical Development

• Develop and maintain Banner Admin Pages and PageBuilder components
• Create and modify Banner forms, pages, and process workflows
• Perform Banner customization and enhancement activities
• Troubleshoot Banner page and process-related issues
• Support FERPA-related page development and access configurations

Oracle Database & PL/SQL Development

• Develop and maintain PL/SQL packages, procedures, functions, and triggers
• Perform DBPROC updates and script modifications
• Analyze and resolve invalid database objects
• Write and optimize SQL queries for reporting and troubleshooting

Banner Process & Job Support

• Develop and support Banner batch jobs and process execution
• Troubleshoot GJAPCTL and Job Submission issues
• Support process scheduling and monitoring activities
• Analyze process failures and provide resolution

Banner Upgrade & Deployment Support

• Validate and test Banner environments post-upgrade
• Assist with deployment, migration, and release management activities

Integration & Technical Support

• Troubleshoot SSO, payment gateway, and integration-related issues
• Support SFTP and environment connectivity troubleshooting
• Coordinate with infrastructure and middleware teams when required
• Support application server restart/testing activities

Reporting & Analysis

• Create and modify operational and reconciliation reports
• Perform data validation and mismatch analysis
• Support functional users with data-related troubleshooting

Production Support

• Provide L2/L3 production support for Banner technical issues
• Perform root cause analysis and issue resolution
• Support ticket resolution within SLA timelines
• Coordinate with client and internal support teams

Required Skills & Experience

Mandatory Skills

• Strong experience with Ellucian Banner ERP
• Hands-on experience with Banner Admin Pages / PageBuilder
• Experience with Banner Forms and batch processing
• Strong SQL scripting and troubleshooting skills
• Experience supporting Banner upgrades and deployments
• Experience troubleshooting Banner technical issues in production environments
• Knowledge of Banner database schema and architecture
• Experience with Banner XE architecture
• Knowledge of SSO and integration troubleshooting
• Experience with payment gateway integrations
• Exposure to Linux/Unix environments
• Familiarity with higher education business processes

Qualifications

• 8+ years of Banner technical development and support experience
• Experience working in Higher Education ERP environments preferred