Bankruptcy Accounts Resolution Specialist

OneMain Financial; Evansville (IN); On-site; USD 42,000 - 63,000; Full time

Job summary

OneMain Financial in Evansville, IN is seeking a Bankruptcy Specialist to handle inbound calls, trustee remittances, and bankruptcy filings, delivering quality service with approved strategies.

The role requires strong communication, problem-solving, confidentiality, and the ability to document accounts accurately while coordinating with branches, vendors, and attorneys.

This on-site position offers a collaborative environment and opportunities to grow within a leading consumer finance company.

Qualifications

• High School or GED required.
• 2 years of call center or administrative experience.
• Strong phone, negotiation and problem-solving skills.
• Quick thinker with creative research abilities.
• Ability to maintain confidentiality with sensitive information.

Responsibilities

• Handle incoming calls from branch personnel, customers, and external vendors.
• Resolve inquiries using approved strategies and surface-level judgments.
• Process bankruptcy notices, discharges, dismissals, reaffirmations and proof of claims.
• Research unidentified payments and analyze misapplied payments.
• Document accounts accurately and communicate with customers and teams.

Skills

Call center experience

Negotiation

Problem-solving

Confidentiality

Creative research

Education

High School / GED Diploma

Job description

OneMain Financial in Evansville, IN is seeking a Bankruptcy Specialist to handle inbound calls, trustee remittances, and bankruptcy filings, delivering quality service with approved strategies.

The role requires strong communication, problem-solving, confidentiality, and the ability to document accounts accurately while coordinating with branches, vendors, and attorneys.

This on-site position offers a collaborative environment and opportunities to grow within a leading consumer finance company.