Banking Tech & Customer Support Specialist

Clear Mountain Bank; Bruceton Mills (WV); On-site; USD 21,000 - 29,000; Full time

Job summary

Clear Mountain Bank seeks a Full-Time Integrated Customer Services Specialist in Bruceton Mills, WV. You will handle customer interactions via video teller, phone, and email, guiding inquiries and resolving issues with professional, friendly service.

Ideal candidates are tech-savvy, have strong communication and interpersonal skills, and excel at multitasking while maintaining accuracy in banking tasks.

Qualifications

• High School diploma or equivalent required.
• 1 year of banking experience preferred.
• Strong computer skills and proficiency with Microsoft Office.
• Excellent interpersonal and communication abilities.
• Trustworthy, diplomatic, and able to handle sensitive information.

Responsibilities

• Support customers via LIVE video teller machines, phone, and email.
• Guide customers through inquiries, resolve issues, and offer solutions.
• Provide high-quality service with clear product knowledge.
• Manage multiple tasks and prioritize administrative responsibilities.

Skills

Tech-savvy

Strong communication

Interpersonal skills

Team player

Multitasking & prioritization

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Clear Mountain Bank seeks a Full-Time Integrated Customer Services Specialist in Bruceton Mills, WV. You will handle customer interactions via video teller, phone, and email, guiding inquiries and resolving issues with professional, friendly service.

Ideal candidates are tech-savvy, have strong communication and interpersonal skills, and excel at multitasking while maintaining accuracy in banking tasks.