Banking Support Associate — Onboarding & Payments

Agility360; Chandler (AZ); On-site; USD 20,664 - 34,440; Full time

Job summary

Agility360 is actively seeking experienced Customer Service Associates for a 6-month contract position in Chandler, AZ. The role requires strong customer service and call center experience, particularly in Banking and Homeowners Associations.

Responsibilities include delivering exceptional service via calls, managing treasury operations, and supporting onboarding processes. Ideal candidates will have a high school diploma and 2+ years of relevant experience.

Qualifications

• 2+ years previous experience in customer support or call center role required.
• Familiarity with Tax/Banking/Mortgage/Real Estate Industry preferred.
• Proven ability to perform exception processing and resolve discrepancies.

Responsibilities

• Deliver exceptional customer service through direct communication.
• Support customer onboarding and provide relationship banking support.
• Handle incoming and outgoing calls related to customer inquiries.

Skills

Customer service

Call center experience

Problem solving

Attention to detail

Communication skills

Education

High school diploma or GED

Bachelor's degree preferred

Tools

CRM systems

Treasury and payment operations

Job description

Agility360 is actively seeking experienced Customer Service Associates for a 6-month contract position in Chandler, AZ. The role requires strong customer service and call center experience, particularly in Banking and Homeowners Associations.

Responsibilities include delivering exceptional service via calls, managing treasury operations, and supporting onboarding processes. Ideal candidates will have a high school diploma and 2+ years of relevant experience.