Banking Operations & Onboarding Specialist

U.S. Bank; Denver (CO); On-site; USD 71,400 - 84,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) with employer contribution

Paid vacation and holidays

Adoption assistance

Job summary

A leading financial institution is seeking an Ascent Banking Associate to provide operational support and enhance client onboarding. This role involves processing banking transactions, facilitating account openings, and assisting with digital banking needs. The ideal candidate has a Bachelor's degree and 1-3 years of relevant experience, excellent organizational skills, and a strong client service orientation. Join us for opportunities to thrive in a dynamic environment with comprehensive benefits.

Qualifications

• One to three years of relevant experience required.
• Ability to manage multi-step workflows over extended timeframes.
• Strong interpersonal and communication skills needed.

Responsibilities

• Process high-volume transactional requests including domestic and international wires.
• Facilitate the opening of consumer, business, and trust accounts.
• Execute account updates including signer changes and address modifications.
• Provide guidance for online banking enrollment and troubleshooting.
• Assist with fraud monitoring and dispute claims.

Skills

Attention to detail

Organizational skills

Client service

Relationship building

Education

Bachelor's degree or equivalent work experience

Job description

A leading financial institution is seeking an Ascent Banking Associate to provide operational support and enhance client onboarding. This role involves processing banking transactions, facilitating account openings, and assisting with digital banking needs. The ideal candidate has a Bachelor's degree and 1-3 years of relevant experience, excellent organizational skills, and a strong client service orientation. Join us for opportunities to thrive in a dynamic environment with comprehensive benefits.