Banking Store Lead - Customer Advisory & Growth

TD Bank; Scotch Plains (NJ); On-site; USD 67,000 - 99,000; Full time

Job summary

TD Bank in Scotch Plains, NJ is seeking an Assistant Store Manager to lead daily service, sales and operations. You will guide a team to deepen customer relationships by delivering TD's model of convenience, sales and advice in a personalized experience.

The role requires 2+ years of customer/sales experience, strong communication, and supervisory skills. Applicants must be able to manage multiple tasks and support banking objectives in a fast-paced environment.

Qualifications

• Experience delivering Legendary Customer Service and managing priorities.
• Strong verbal and written communication skills required.
• Sales and operational management experience preferred.

Responsibilities

• Lead a team to achieve store objectives and deliver a legendary customer and colleague experience.
• Provide day-to-day leadership for service and advice activities while ensuring compliance.
• Deliver end-to-end advice to customers and manage lead generation activities.
• Coach team on advice strategies and product knowledge to drive growth.
• Engage with community and promote the TD brand through local events.

Skills

Customer service

Sales

Leadership

Communication

Education

Undergraduate degree

Tools

Microsoft Office

Job description

TD Bank in Scotch Plains, NJ is seeking an Assistant Store Manager to lead daily service, sales and operations. You will guide a team to deepen customer relationships by delivering TD's model of convenience, sales and advice in a personalized experience.

The role requires 2+ years of customer/sales experience, strong communication, and supervisory skills. Applicants must be able to manage multiple tasks and support banking objectives in a fast-paced environment.