Banking Specialist: Transactions, Accounts & Client Growth

Gulf Coast Bank and Trust Company; Covington (LA); On-site; USD 32,000 - 48,000; Full time

Job summary

Gulf Coast Bank & Trust Company in the United States is seeking a Universal Banker to provide quality, accurate customer service while processing financial transactions and giving information on products and benefits.

You will handle deposits and withdrawals, open accounts, cross-sell services, and ensure compliance with security policies in a fast-paced branch environment. This full-time role requires solid math skills, strong communication, and integrity.

Qualifications

• High School diploma or equivalent.
• Excellent verbal communication and math skills.
• Strong sales skills and customer needs-based selling.
• Proficient with technology.
• Trustworthiness and the ability to act with integrity.
• Thorough understanding of customer service.

Responsibilities

• Cashes checks and disburses funds after verifying signatures and sufficiency of funds to support withdrawals.
• Accepts deposits, confirming accuracy of transaction.
• Evaluates checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents.
• Prepares, verifies, and issues cashier’s checks, bank money orders, etc.
• Balances all monies in cash drawers at the end of shifts.
• Maintains a work area that ensures the safety of all negotiables and confidential records.
• Accurately conducts all credit and debit transactions including but not limited to receiving and paying of cash, deposits/withdrawals, loan transactions.
• Keeps proper cash supply while assuring teller area is secure; follows all security policies and procedures.
• Verifies Night Depository envelopes and bags and maintain accurate transaction logs.
• Responsible for providing most customer service needs in the bank, including platform support.
• Cross-sells and makes referrals to other lines of business to generate new business and deepen existing client relationships.
• Delivers excellent customer services to all bank customers.
• Performs additional duties as assigned.

Skills

Customer service

Cash handling

Sales skills

Verbal communication

Technology proficiency

Education

High School diploma or equivalent

Job description

Gulf Coast Bank & Trust Company in the United States is seeking a Universal Banker to provide quality, accurate customer service while processing financial transactions and giving information on products and benefits.

You will handle deposits and withdrawals, open accounts, cross-sell services, and ensure compliance with security policies in a fast-paced branch environment. This full-time role requires solid math skills, strong communication, and integrity.