Banking Specialist II/Teller II

Orrstown Bank; Shippensburg (Cumberland County); On-site; USD 48,000 - 62,000; Full time

Job summary

Orrstown Bank seeks a Banking Specialist II to serve as a primary representative at the financial center, handling paying/receiving transactions and supporting client requests for services and new accounts.

You will use the bank's conversation strategy, engage in discovery to match client needs with solutions, and promote bank products while balancing risk and client experience.

Qualifications

• High school diploma or equivalent.
• At least 1 year of cash handling experience in banking preferred.
• Strong reading, verbal and written communication, math, computer and interpersonal skills; detail oriented and organized; cross-sell knowledge and security procedures.

Responsibilities

• Process paying and receiving transactions for client requests.
• Support client servicing and new account requests.
• Engage in conversational discovery to align client needs with solutions and cross-sell bank products.

Skills

Reading skills

Verbal communication

Written communication

Mathematical ability

Computer skills

Interpersonal skills

Attention to detail

Organizational skills

Cross-selling

Education

High school diploma

Job description

The Banking Specialist II will serve as a primary representative for the financial center in both processing paying/receiving transactions for client requests and supporting client servicing and new account requests. This position will demonstrate strong client conversational skills utilizing the Bank defined conversation strategy. In addition, the Banking Specialist II will engage in conversational discovery with a client, aligning the needs of the client with the appropriate solution, client value recognition and commitment in a repeatable fashion to support their assigned goal attainment. The Banking Specialist II will possess good judgement and decision making skills to ensure a sound balance of maintaining all areas of risk while also considering the client experience.

A high school diploma or equivalent. Prior cash handling experience; minimum one (1) year of experience in related banking positions preferred.

Proficient reading, verbal, and written communication, mathematical, computer, and interpersonal relations skills; strong attention to detail and be organized; clear understanding of bank products and services to cross-sell to clients; adept at cross-selling bank products and services; be knowledgeable of and adhere to security procedures.