Banking Specialist: Customer Service & Teller Pro

Cb&S Bank; Starkville (MS); On-site; USD 26,000 - 38,000; Full time

Job summary

Cb&S Bank in Starkville, Mississippi is seeking a Customer Ambassador to provide quality, face-to-face service and guidance on banking options. This role primarily functions as a teller with responsibilities in new accounts, cash handling, deposits, withdrawals, and loan payments, while promoting bank products.

The position emphasizes accuracy, compliance, and excellent customer interaction, with duties expanding to referrals to the appropriate specialists and community engagement as needed.

Qualifications

• High school graduate or equivalent.
• One year of teller experience or relevant work experience including clerical, administrative, cash handling, or customer service experience required.
• Ability to interact with customers in a professional and friendly manner.

Responsibilities

• Provides quality customer service through courteous handling of transactions.
• Performs teller tasks: cashing checks, deposits, withdrawals, and loan payments.
• Promotes bank products and refers services matching customer needs.
• Balances cash drawer and may operate Teller Cash Recycler (TCR).
• Handles special tasks like cashier's checks and ATM balancing.
• Opens/closes office following security procedures.
• Develops knowledge of bank products and completes required training.
• References loans and other services to specialists when needed.

Skills

Customer service

Cash handling

Professional communication

Education

High school diploma

Job description

Cb&S Bank in Starkville, Mississippi is seeking a Customer Ambassador to provide quality, face-to-face service and guidance on banking options. This role primarily functions as a teller with responsibilities in new accounts, cash handling, deposits, withdrawals, and loan payments, while promoting bank products.

The position emphasizes accuracy, compliance, and excellent customer interaction, with duties expanding to referrals to the appropriate specialists and community engagement as needed.