Banking Specialist: Customer Service & Sales

Peoples-Bank; Louisville (KY); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

401(k) with employer match

Employee stock purchase plan

Education assistance programs

Paid vacation and holidays

Job summary

Peoples Bank in Louisville, KY seeks an Universal Banker to deliver exceptional customer service, handle deposits, accounts, and cross-sell banking products. You will open deposits, process CSR transactions, and assist customers with loans while maintaining accuracy and compliance.

Ideal candidates have at least 1 year of customer service experience, strong communication skills, and the ability to work in a fast-paced environment.

Qualifications

• High School Diploma or GED.
• Minimum 1-year work related experience in customer service.
• Proficient in basic computer operations and standard applications; able to learn banking software.
• Proficient knowledge of Windows and Microsoft Office.

Responsibilities

• Deliver superior customer service with a friendly demeanor and willingness to help.
• Develop and retain the customer base; greet by name and respond timely.
• Process deposits and cash handling; verify amounts and endorsements.
• Generate and execute consumer loans and cross-sell bank products.
• Meet sales referral goals and refer customers to business partners.
• Follow bank policies, security, risk management, and compliance.
• Will perform special projects as assigned.

Skills

Customer service

Attention to detail

Verbal communication

Written communication

Team player

Microsoft Office

Windows

Reliable transportation

Education

High School Diploma or GED

Tools

Windows OS

Microsoft Office

Job description

Peoples Bank in Louisville, KY seeks an Universal Banker to deliver exceptional customer service, handle deposits, accounts, and cross-sell banking products. You will open deposits, process CSR transactions, and assist customers with loans while maintaining accuracy and compliance.

Ideal candidates have at least 1 year of customer service experience, strong communication skills, and the ability to work in a fast-paced environment.