Banking Services Specialist - Teller and Customer Support

Bippus State Bank; Huntington (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Bippus State Bank is seeking a courteous teller to handle routine financial transactions and assist customers with a variety of service requests. You will perform traditional teller transactions and support online banking while building rapport with clients and promoting bank products.

The role requires high school education, strong attention to detail, and teamwork. Banking experience is preferred, and the schedule is full-time with varied hours, including some Saturday coverage.

Qualifications

• High school diploma or equivalent is required.
• Banking experience is preferred.
• Sales or customer service experience.
• Technology proficiency is required.

Responsibilities

• Perform traditional teller transactions.
• Answer and direct incoming phone calls.
• Assist customers with online and mobile banking.
• Process stop payments and check orders.
• Proactively establish rapport with clients.
• Identify customers' needs, suggest and explain solutions.
• Understand, promote and advise on the bank's products, services and electronic delivery channels.
• Answer customers' questions and resolve customer problems confidently.
• Maintain a professional manner and appearance.
• Maintain a high level of confidentiality concerning customers' accounts and information.
• Assist other departments as necessary.

Skills

Customer service

Team player

Tech proficiency

Attention to detail

Sales experience

Education

High school diploma or equivalent

Job description

Bippus State Bank is seeking a courteous teller to handle routine financial transactions and assist customers with a variety of service requests. You will perform traditional teller transactions and support online banking while building rapport with clients and promoting bank products.

The role requires high school education, strong attention to detail, and teamwork. Banking experience is preferred, and the schedule is full-time with varied hours, including some Saturday coverage.