Banking Services Specialist

The Bippus State Bank; Indiana; On-site; USD 32,000 - 42,000; Full time

Job summary

The Bippus State Bank is seeking a full‑time teller to handle routine financial transactions and assist customers with a variety of service requests. This role emphasizes customer rapport, accurate transactions, and proactive guidance on banking products and digital channels.

Primary duties include cash handling, directing calls, and supporting online/mobile banking while maintaining confidentiality and a professional appearance.

Qualifications

• High school or equivalent (required).
• Banking experience (preferred).
• Sales or customer service experience.
• Technology proficiency.
• Attention to detail.

Responsibilities

• Perform traditional teller transactions.
• Answer and direct incoming phone calls.
• Assist customers with online and mobile banking.
• Process stop payments and check orders.
• Proactively establish rapport with clients.
• Identify customers' needs and explain solutions.
• Understand, promote and advise on the bank's products, services and electronic delivery channels.
• Answer customers' questions and resolve customer problems confidently.
• Maintain a professional manner and appearance.
• Maintain a high level of confidentiality concerning customers' accounts and information.
• Assist other departments as necessary.

Skills

Customer service

Sales

Technology proficiency

Attention to detail

Team collaboration

Education

High school diploma or equivalent

Job description

The Bippus State Bank is seeking a full‑time teller to handle routine financial transactions and assist customers with a variety of service requests. This role emphasizes customer rapport, accurate transactions, and proactive guidance on banking products and digital channels.

Primary duties include cash handling, directing calls, and supporting online/mobile banking while maintaining confidentiality and a professional appearance.