Banking Services Associate: Client Care & Growth

Citibank (Switzerland) AG; New York (NY); On-site; Confidential; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Paid time off packages

Life, accident, and disability insurance

Wellness programs

Job summary

Citibank (Switzerland) AG is hiring a Universal Banker in New York to assist in account services and foster customer relationships. The position requires 1-3 years of experience, preferably in retail banking, and a high school diploma. Responsibilities include opening accounts, resolving customer service issues, and creating sales opportunities. The salary ranges from $50,030 to $65,270 annually, with additional employee benefits including medical coverage and paid time off.

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Demonstrates clear and concise communication skills.

Responsibilities

• Assist in basic account opening for existing customers.
• Provide service delivery to resolve account service issues.
• Execute financial transactions in accordance with bank policies.
• Create sales opportunities out of service transactions.
• Participate in seminars and promotional campaigns.
• Adhere to operational controls and assess risk.

Skills

Written and verbal communication skills

Customer service

Sales techniques

Education

High School diploma or equivalent

Job description

Citibank (Switzerland) AG is hiring a Universal Banker in New York to assist in account services and foster customer relationships. The position requires 1-3 years of experience, preferably in retail banking, and a high school diploma. Responsibilities include opening accounts, resolving customer service issues, and creating sales opportunities. The salary ranges from $50,030 to $65,270 annually, with additional employee benefits including medical coverage and paid time off.