Banking Sales & Service Specialist

Fulton Bank; Williamstown (NJ); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision

401(k) with employer match

Paid time off

Parental leave

Job summary

Fulton Bank in Williamstown, NJ is seeking a full-time Financial Center Associate to deliver an exceptional customer experience by handling teller transactions, opening accounts, and promoting banking solutions to help customers reach their financial goals.

You will engage customers with personalized conversations, use the CRM to track relationships, and collaborate with team members to ensure smooth branch operations. Availability to work hours including non-Sundays is required; no Sundays.

Qualifications

• High School Diploma or equivalent (Required).
• 1+ year of customer service or sales experience (Required).
• 6–12 months cash handling experience (Preferred).

Responsibilities

• Assist clients with teller transactions accurately and in accordance with bank policy and procedure.
• Drive proactive sales/referral conversations through internal and outbound interactions.
• Foster relationship-building conversations using the CRM system.
• Open new accounts and perform customer maintenance requests.
• Maintain compliance with regulations and Fulton policies.

Skills

Customer service

Sales skills

Cash handling

CRM experience

Education

High School diploma or equivalent

Tools

CRM system

Job description

Fulton Bank in Williamstown, NJ is seeking a full-time Financial Center Associate to deliver an exceptional customer experience by handling teller transactions, opening accounts, and promoting banking solutions to help customers reach their financial goals.

You will engage customers with personalized conversations, use the CRM to track relationships, and collaborate with team members to ensure smooth branch operations. Availability to work hours including non-Sundays is required; no Sundays.