Banking Sales & Service Pro — Career Growth

Republic Bank; Lexington (KY); On-site; USD 20,000 - 29,000; Full time

Job summary

Republic Bank in Kentucky is seeking a Sales & Service Representative to deliver efficient, professional customer service and handle client transactions. You will help meet sales goals and greet clients to build strong banking relationships, processing deposits and withdrawals with careful attention to accuracy.

Ideal candidates have 2+ years of customer service experience, basic computer skills, and English fluency; Spanish is a plus.

Qualifications

• Minimum 2 years customer service experience required.
• Cash handling experience preferred.
• Basic computer skills required. Proficiency in Microsoft Office products and internet applications.
• Fluent in English (speak, read, write, comprehend, communicate) required. Fluent in Spanish (speak, read, write, comprehend, communicate) preferred.

Responsibilities

• Process client transactions accurately and efficiently.
• Greet clients and develop banking relationships with regular customers.
• Cross-sell bank products to meet sales goals.
• Balance cash drawer daily to Republic’s standard.
• Verify and record deposits, payments, and withdrawals in Horizon system.
• Follow security procedures and onboarding processes for new clients.
• Maintain knowledge of compliance requirements and banking regulations.

Skills

Verbal communication

Active listening

Teamwork

Organization

Multitasking

English fluency

Tools

Microsoft Office

Internet applications

Job description

Republic Bank in Kentucky is seeking a Sales & Service Representative to deliver efficient, professional customer service and handle client transactions. You will help meet sales goals and greet clients to build strong banking relationships, processing deposits and withdrawals with careful attention to accuracy.

Ideal candidates have 2+ years of customer service experience, basic computer skills, and English fluency; Spanish is a plus.