Banking Process Improvement Consultant

Raymond James Financial, Inc.; Saint Petersburg (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

Raymond James Financial, Inc. is seeking a skilled business analyst to partner with internal customers to map and optimize financial service processes in Saint Petersburg, FL. You will document business and technical requirements, benchmark practices, and support cross-functional system enhancements.

The role emphasizes collaboration with client and technical teams, leading testing, and delivering clear recommendations to improve operations and systems.

Qualifications

• Requires strong analytical ability to map and optimize business processes.
• Experience documenting business and technical requirements.
• Experience with testing and user acceptance.
• Ability to work with cross-functional teams.
• Strong written and verbal communication skills.

Responsibilities

• Understand business processes with internal customers and stakeholders.
• Review procedures, map current processes and analyze activities.
• Consult with users to identify, analyze and document requirements.
• Locate and analyze information to propose solutions and benefits.
• Lead cross-functional modules and enhancements.
• Coordinate with other areas and facilitate implementations.
• May mentor others and provide cross-training.
• Participate in user testing of processes and systems.
• Liaise between client units and technical teams to define requirements.
• Assist with special projects and day-to-day operations.
• Perform other duties as assigned.

Skills

Office software

Requirements analysis

Process improvement

Stakeholder collaboration

Documentation

Problem solving

Tools

Private Client Banking platform

Job description

Raymond James Financial, Inc. is seeking a skilled business analyst to partner with internal customers to map and optimize financial service processes in Saint Petersburg, FL. You will document business and technical requirements, benchmark practices, and support cross-functional system enhancements.

The role emphasizes collaboration with client and technical teams, leading testing, and delivering clear recommendations to improve operations and systems.