Banking Operations Support Specialist II

California Coast Credit; San Diego (CA); On-site; USD 31,000 - 39,000; Full time

Job summary

California Coast Credit is seeking a Support Services Specialist II in San Diego, CA. You will provide operational phone and email support to branches, MSC, Spectrum departments, and members.

The role involves handling account transactions, digital banking support, and ensuring policy adherence. Requires a high school diploma or GED and 3 years in a financial institution, including at least 1 year in a personal financial representative role.

Qualifications

• Requires a high school diploma or GED plus at least three years of experience at a financial institution, with at least one year in a personal financial representative or related role.
• Must be able to operate standard business equipment and use Microsoft Office applications.
• Excellent written and verbal communication, organization, and customer service skills.

Responsibilities

• Supports branches, MSC, and Spectrum departments via phone and email with general operations questions.
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Skills

Active listening

Empathy

Communication

Customer service

Teamwork

Organization

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office

Job description

California Coast Credit is seeking a Support Services Specialist II in San Diego, CA. You will provide operational phone and email support to branches, MSC, Spectrum departments, and members.

The role involves handling account transactions, digital banking support, and ensuring policy adherence. Requires a high school diploma or GED and 3 years in a financial institution, including at least 1 year in a personal financial representative role.