Banking Operations Senior Business Analyst

East West Bank; El Monte (CA); On-site; USD 80,000 - 150,000; Full time

Job summary

East West Bank is seeking a Senior Business Analyst to support Banking Operations through data analytics, process improvements, and large-scale projects. You will liaison between users, IT, and vendors, shaping requirements and validating solutions.

You will coach junior analysts and help drive operational excellence, with responsibilities spanning data reporting, system testing, and documentation. A strong background in banking analytics and leadership is essential.

Qualifications

• Master’s degree or equivalent work experience.
• 5–7 years in banking analytics with knowledge of banking regulations.
• Experience in process automation design and implementation.
• Excellent analytical, written and verbal communication skills.
• Self-starter who can navigate a complex organization.
• Proficient in Excel and SQL; IBS Insight, LPS, SAP BI and Passport preferred.

Responsibilities

• Lead with IT, 3rd party vendors and business users to design feasible technical solutions for medium to large projects.
• Lead and write business requirements and ensure delivery with IT/vendor teams.
• Design and perform system integration tests to verify interfaces and functionality.
• Manage project implementation and report progress to senior management.
• Identify opportunities for data report automation and collaborate with IT to implement.
• Conduct data analysis and generate management reports per user needs.
• Develop and implement optimized process flows to improve operational efficiency.
• Compile and maintain documentation for critical applications, reports and analytics processes.
• Provide coaching, support and training to other business analysts.
• Perform other business analytic tasks as requested.

Skills

Analytical skills

Communication skills

Leadership

Self-starter

Attention to detail

Ability to navigate complex orgs

Education

Master's degree in finance, business, engineering, science or related fields or equivalent work experience

Tools

Excel (Advanced)

SQL (Intermediate)

IBS Insight

LPS

SAP Business Intelligence

Passport

Job description

Introduction

Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement.

Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.

Overview

The Senior Business Analyst role is responsible for supporting the Banking Operations teams in data analytics tasks, Operational Excellence initiatives, system enhancements/implementation, and design & implementation of medium- to large-scale projects. This position will handle large amounts of data and design feasible solutions, and act as a liaison between the solution end users and the business partners (such as IT, Enterprise Project Management, etc.) and/or 3rd party vendors. This position will also be responsible for the management of Banking Operations projects, development of system business requirements and perform User Acceptance test. This position is also responsible for coaching and leading junior team members, especially during the delivery cycles.

Responsibilities

• Lead among all business partners (IT, 3rd party vendor, operational users SME) to design feasible technical solutions in medium to large projects
• Lead and write business requirements for projects and work with IT and/or 3rd party vendors to ensure successful delivery
• Design and perform system integration test to ensure a system and/or interface functions working as expected
• Manage project implementation, and present project progress update to the senior management team
• Identify the opportunities for data report automation and work with IT to materialize such opportunities
• Conduct data analysis and generate management reports based on the user requests
• Develop and implement enhanced process flow to improve operational efficiency
• Compile and maintain the documentation for critical applications, reports and daily business analytics processes
• Provide coaching, support and training to other business analysts
• Perform other business analytic tasks as requested
• May perform other duties as assigned

Qualifications

• Master’s degree in finance, business, engineering, science or related fields or equivalent work experience
• Minimum 5 to 7 years’ experience in banking analytics, working knowledge in banking regulations
• Demonstrable experience in process automation design and implementation
• Excellent analytical skills, with experience performing complex data analysis
• Excellent written, verbal and comprehension communication skills required
• A self-starter, who can effectively navigate a complex organizational structure, achieving results through influence and collaboration
• Ability to multi-task with attention to detail, adapt quickly to changes and work effectively in a fast-paced environment
• Proficient in Microsoft Office with advanced Excel skills and intermediate SQL skills required
• Working knowledge in IBS Insight, LPS, SAP Business Intelligence, and Passport applications are preferred
• Leadership skills required

Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.

Compensation

The base pay range for this position is USD $80,000.00/Yr. - CAD $150,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.