Banking Operations & Process Improvement Analyst

WesBanco, Inc.; New Albany (IN); Presencial; USD 55.000 - 75.000; Jornada completa

Descripción de la vacante

WesBanco, Inc. in New Albany, IN, seeks an Operations Analyst to support planning and completion of projects across operations. You’ll leverage advanced Excel and Word skills to improve processes and drive efficiency throughout the team.

You will collaborate with managers to document workflows, standardize procedures, and ensure strong controls. The role requires organizational skills and the ability to train staff while supporting multiple departments within banking operations.

Formación

• Proficiency in Microsoft Excel and Word.
• Bachelor's degree preferred; or equivalent education/experience.
• Minimum three years in banking operations or a similar role.
• Strong organizational and time-management abilities.
• Ability to learn banking software and adapt to changing processes.

Responsabilidades

• Assist in planning, organizing and controlling department activities to achieve objectives.
• Document, standardize and measure key processes for total quality management.
• Provide internal customer support to branches, treasury management and lending teams.
• Assist with training team members and guiding workload management.
• Support change initiatives to improve scalability and automation.
• Maintain policies and SOX control documentation and other controls.

Conocimientos

Excel

Word

Analytical skills

Leadership

Multi-tasking

Communication skills

Educación

Bachelor's degree preferred

Herramientas

Banking software

Microsoft Office

Descripción del empleo

WesBanco, Inc. in New Albany, IN, seeks an Operations Analyst to support planning and completion of projects across operations. You’ll leverage advanced Excel and Word skills to improve processes and drive efficiency throughout the team.

You will collaborate with managers to document workflows, standardize procedures, and ensure strong controls. The role requires organizational skills and the ability to train staff while supporting multiple departments within banking operations.