Banking Operations Clerk — Fraud & Stop Payments

Westamerica Bancorporation; Fairfield (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Westamerica Bank is seeking a detail‑oriented clerical team member in California to support stop payments, fraud control, and customer issue resolution. The role emphasizes accuracy, strong communication, and collaborative work with branches.

Typical duties include reviewing checks for signatures, maintaining stop payment and fraud records, and processing daily fraud reports while ensuring timely correspondence with branches and customers.

Qualifications

• General clerical and PC experience required.
• Candidate must be able to work in a team environment and possess excellent communication, interpersonal, and organizational skills.

Responsibilities

• Reviews checks for signature irregularities and unauthorized signers.
• Resolves customer issues through contact with the branch personnel.
• Maintains records related to stop payments, fraud, and various other functions.
• Tracks overdrawn accounts, sends letters, process paperwork to close accounts when needed within required timeframe.
• Processes the Fraud Report daily.
• Sends checks to the branch when needed within required timeframe.

Skills

Communication skills

Interpersonal skills

Organizational skills

Clerical experience

PC experience

Job description

Westamerica Bank is seeking a detail‑oriented clerical team member in California to support stop payments, fraud control, and customer issue resolution. The role emphasizes accuracy, strong communication, and collaborative work with branches.

Typical duties include reviewing checks for signatures, maintaining stop payment and fraud records, and processing daily fraud reports while ensuring timely correspondence with branches and customers.