Banking Intern: Customer Service & Cash Handling

TowneBank; Seneca (SC); On-site; USD 21,000 - 25,000; Part time

Job summary

Dogwood State Bank, a Division of TowneBank, offers an internship designed to provide hands-on experience and an understanding of banking fundamentals. Interns work with experienced staff and may travel to nearby branches to support operations.

Expect to learn customer service, cash handling, and transaction processing while complying with AML/BSA regulations. The internship runs through Oct 30, 2026, with a possible part-time transition later this year.

Qualifications

• Proficiency with Microsoft Word and Excel.
• Excellent written and verbal communication skills.
• Strong interpersonal skills.
• Excellent analytical, problem-solving skills.
• Ability to navigate and learn computer systems and software.
• Must possess excellent work ethic and ability to self-motivate.
• Must be able to multi-task as well as communicate well with others.
• Understands the importance of being a team player.

Responsibilities

• Greet customers in a friendly and professional manner, understand their needs, and provide appropriate solutions.
• Assist customers with account inquiries, deposits, withdrawals, and other general banking transactions.
• Maintain a high level of customer satisfaction by promptly resolving issues or concerns.
• Accurately count, receive, and disburse cash, checks, and other financial instruments.
• Ensure cash drawer balances at the beginning and end of each shift, following bank policies.
• Perform various banking transactions such as deposits, withdrawals, loan payments, money orders, and traveler's checks.
• Travel to and provide support at surrounding branch locations as needed.
• Adhere to AML and BSA regulations and other applicable laws.

Skills

Microsoft Word

Microsoft Excel

Written communication

Verbal communication

Interpersonal skills

Analytical skills

Multi-tasking

Team player

Education

Accounting or Finance degree

Banking or Business degree

Tools

Computer systems

Job description

Dogwood State Bank, a Division of TowneBank, offers an internship designed to provide hands-on experience and an understanding of banking fundamentals. Interns work with experienced staff and may travel to nearby branches to support operations.

Expect to learn customer service, cash handling, and transaction processing while complying with AML/BSA regulations. The internship runs through Oct 30, 2026, with a possible part-time transition later this year.