Banking Customer Success Associate

CFSB; New York (NY); On-site; USD 27,552 - 31,684; Full time

Job summary

A leading banking provider in New York is seeking a Customer Service Representative to deliver exceptional service, assist customers with inquiries, and manage account transactions. The ideal candidate will be detail-oriented, possess strong communication skills, and have a High School Diploma or relevant banking experience. The role offers an hourly wage of $20 - $23, enhancing customer satisfaction through effective relationship management and adherence to policies.

Responsibilities

• Provide excellent customer service in a friendly manner.
• Respond to inquiries regarding banking products.
• Ensure compliance with policies and procedures.
• Suggest new products to customers.
• Open new accounts according to guidelines.
• Maintain confidentiality of customer information.

Skills

Effective listening skills

Strong communication skills

Multi-tasking skills

Negotiation skills

Computer proficiency

Patience

Attention to detail

Education

High School Diploma or relevant work experience in Commercial Banking

Job description

A leading banking provider in New York is seeking a Customer Service Representative to deliver exceptional service, assist customers with inquiries, and manage account transactions. The ideal candidate will be detail-oriented, possess strong communication skills, and have a High School Diploma or relevant banking experience. The role offers an hourly wage of $20 - $23, enhancing customer satisfaction through effective relationship management and adherence to policies.