Banking Customer Specialist: Teller & Financial Guidance

Neb Corp; Beaver Dam (WI); On-site; USD 19,000 - 25,000; Part time

Job summary

National Exchange Bank & Trust is seeking a Customer Services Representative to make a positive impact on customers’ financial lives every day. This on-site role in Beaver Dam emphasizes service quality, accuracy, and a friendly, compliant approach to everyday banking.

You will guide customers in choosing banking solutions, complete teller transactions, and maintain a balanced cash drawer while delivering courteous support in person, by phone, or via email.

Qualifications

• Interpersonal skills to relate to customers and coworkers.
• Ability to operate standard office and bank software including Word, Excel, Outlook and Teams.
• Ability to communicate effectively via phone, email and in person.
• High school diploma or equivalent.

Responsibilities

• Providing guidance to help customers make decisions about their financial needs.
• Completing teller transactions including cashing checks, processing deposits, and withdrawals.
• Offering appropriate bank products and services.
• Balancing and maintaining a cash drawer with accuracy and attention to detail.

Skills

Interpersonal skills

Communication skills

Customer service mindset

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Teams

Job description

National Exchange Bank & Trust is seeking a Customer Services Representative to make a positive impact on customers’ financial lives every day. This on-site role in Beaver Dam emphasizes service quality, accuracy, and a friendly, compliant approach to everyday banking.

You will guide customers in choosing banking solutions, complete teller transactions, and maintain a balanced cash drawer while delivering courteous support in person, by phone, or via email.