Banking Customer Service Representative

Citizens Bank And Trust Company Of Ardmore; Ardmore (OK); On-site; USD 29,000 - 42,000; Full time

Job summary

Citizens Bank And Trust Company Of Ardmore in Ardmore, OK, is seeking a CSR Team Member for the Walmart location. The role involves handling customer inquiries by phone and face-to-face, receiving and paying out money, and keeping accurate records of money and negotiable instruments involved in transactions.

The position requires delivering quality service, maintaining cash drawers, and supporting customers with banking products in a fast-paced retail setting.

Qualifications

• High school diploma or equivalent.
• Customer service experience.
• Deposit bank experience.

Responsibilities

• Maintain cash drawer with strict adherence to balancing policy.
• Accept deposits and cash checks; receive and verify loan payments.
• Process withdrawals and other monetary duties as required.
• Prepare cashier’s checks, gift cards, and re-pin debit cards.
• Assist customers with routine account-related requests and inquiries.
• Research and resolve customer problems; liaise with other bank departments.

Skills

Customer service

Cash handling

Communication

Teamwork

Education

High school diploma or equivalent

Job description

Citizens Bank And Trust Company Of Ardmore in Ardmore, OK, is seeking a CSR Team Member for the Walmart location. The role involves handling customer inquiries by phone and face-to-face, receiving and paying out money, and keeping accurate records of money and negotiable instruments involved in transactions.

The position requires delivering quality service, maintaining cash drawers, and supporting customers with banking products in a fast-paced retail setting.