Banking Customer Service Pro – Grow & Build Trust

Bar Harbor Bankshares; Pittsfield (ME); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Referral incentives

Employee stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

401(k) plan

Paid time off

Wellness program

Continuing education

Job summary

Bar Harbor Bank & Trust is hiring a Customer Service Representative in Pittsfield, Maine. This full-time, 30 hours per week position focuses on helping customers with day-to-day financial needs and delivering exceptional service in a community banking setting.

Responsibilities include identifying financial needs, referring additional products, handling routine transactions, and building trusted relationships. Training and growth opportunities are available within a supportive team environment.

Qualifications

• Provide excellent customer service and resolve inquiries.
• Identify customer financial needs and suggest products and services.
• Able to recognize opportunities to refer loans, trusts, investments, or insurance.

Responsibilities

• Assist customers with daily banking needs and applications.
• Promote and refer bank products to meet customer goals.
• Learn banking basics and support branch goals in deposits and loans.
• Build trustful relationships within the local community.
• Be active in community growth and prosperity.
• Process transactions promptly, courteously and accurately.
• Provide resolutions and follow up on customer inquiries.

Skills

Customer service

Cross-selling

Financial products

Education

High School diploma or equivalent

Tools

Windows

Job description

Bar Harbor Bank & Trust is hiring a Customer Service Representative in Pittsfield, Maine. This full-time, 30 hours per week position focuses on helping customers with day-to-day financial needs and delivering exceptional service in a community banking setting.

Responsibilities include identifying financial needs, referring additional products, handling routine transactions, and building trusted relationships. Training and growth opportunities are available within a supportive team environment.