Banking Customer Service Pro - Flexible Scheduling

Fifth Third Bank; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Houston is seeking a Gulfgate Customer Service Rep to provide outstanding service, handle cash daily, and protect customer privacy. You will listen to customers, identify needs, and refer them to bankers for solutions.

The role also involves supporting daily office operations and maintaining confidential information. This position emphasizes reliable communication, ethical behavior, and teamwork within a trusted financial institution, with opportunities for growth and

Qualifications

• High school diploma or GED required.
• Cash handling experience and accuracy.
• Strong communication with customers.
• Ability to maintain confidentiality and integrity.

Responsibilities

• Provide excellent customer service in all interactions and guide customers to the appropriate business partner.
• Maintain accurate daily office tasks and balance records per policy.
• Refer customer needs to bankers for consultative conversations and follow up on questions.
• Handle customer issues professionally and escalate when needed.

Skills

Cash handling

Interacting with the public

Decision making

Integrity & ethics

Flexibility in scheduling

Education

High school diploma/GED

Job description

Fifth Third Bank in Houston is seeking a Gulfgate Customer Service Rep to provide outstanding service, handle cash daily, and protect customer privacy. You will listen to customers, identify needs, and refer them to bankers for solutions.

The role also involves supporting daily office operations and maintaining confidential information. This position emphasizes reliable communication, ethical behavior, and teamwork within a trusted financial institution, with opportunities for growth and