Banking Customer Service Associate - Floater (Long Island)

Dime Commercial Bank; Town of Huntington (NY); Sur place; USD 28 000 - 40 000; Plein temps

Résumé du poste

Dime Commercial Bank in Huntington, NY, is seeking a Customer Service Associate (CSA) - Floater to support Nassau and Suffolk County branches. The role focuses on deposits, withdrawals, inquiries, money orders, and loan product servicing in a busy branch market.

Ideal candidates have retail banking experience, strong cash-handling skills, and knowledge of regulatory requirements. This position is based at the Huntington Branch with responsibilities across multiple branches as needed.

Qualifications

• High School Diploma or equivalent required.
• Minimum 2 years' retail banking experience preferred.
• Cash-handling experience preferred.

Responsabilités

• Provide account services to all Dime customers.
• Expedite deposit and withdrawal transitions accurately.
• Reconcile cash drawer by proving cash transactions, counting and packaging currency and coins.
• Process night deposits bags.
• Provide in-depth knowledge of Dime products and services to provide appropriate solutions to customers' financial needs.
• Possess current knowledge of regulatory requirements.
• Report under the Bank Secrecy Act requirements related to Currency Transaction Report (CTR), Suspicious Activity Report (SAR) and Dime internal Suspicious Activity Tracking Report.
• Respond to inbound Dime customer inquiries.
• Support branch manager's business development efforts through in-branch sales, phone and direct mailing campaigns.
• Perform New Account and File Maintenance reviews to ensure data accuracy for SOX 404 purposes.
• Review, submit, process, and close consumer loan requests.
• Make decisions within authority (overdrafts, overrides, signature guarantees) when managers are absent.

Connaissances

Customer service

Cash handling

Formation

High School Diploma or equivalent

Description du poste

Dime Commercial Bank in Huntington, NY, is seeking a Customer Service Associate (CSA) - Floater to support Nassau and Suffolk County branches. The role focuses on deposits, withdrawals, inquiries, money orders, and loan product servicing in a busy branch market.

Ideal candidates have retail banking experience, strong cash-handling skills, and knowledge of regulatory requirements. This position is based at the Huntington Branch with responsibilities across multiple branches as needed.