Banking Customer Relations Specialist – Growth & Benefits

Norway Savings Bank; Naples (ME); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Paid sick time

Paid holidays

Health insurance

401K with employer match

HSA contributions

Wellness program

On-site gym

Job summary

Norway Savings Bank in Naples, ME is seeking a Customer Relations Representative to serve customers at the Naples branch. In this versatile role you will enhance relationships, handle routine transactions, and promote the bank's products to meet client needs.

The position requires a high school diploma, strong customer service skills, basic computer skills, and a willingness to travel between branches and to training.

Qualifications

• High school diploma or equivalent work experience.
• Excellent customer service with ability to build relationships.
• Basic computer system knowledge to navigate our systems.
• Self-motivated and driven, thrives in a team environment.
• Willingness to travel between branch locations and to training.
• Availability for Saturday morning rotation.

Responsibilities

• Develop customer relationships and provide friendly, efficient service during daily bank transactions.
• Promote bank products and services to grow our customer base.
• Deliver exceptional customer experiences and support across branches as needed.

Skills

Customer service

Relationship building

Team player

Self-motivated

Travel willingness

Weekend availability

Basic computer literacy

Education

High school diploma or equivalent

Job description

Norway Savings Bank in Naples, ME is seeking a Customer Relations Representative to serve customers at the Naples branch. In this versatile role you will enhance relationships, handle routine transactions, and promote the bank's products to meet client needs.

The position requires a high school diploma, strong customer service skills, basic computer skills, and a willingness to travel between branches and to training.