Customer Relations Representative: Saco

Norway Savings Bank; Saco (ME); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health Insurance

PTO

Sick Time

Holidays

401K

HSA

Wellness Program

Training Travel

Job summary

Norway Savings Bank in Saco, ME is seeking a customer service-focused teammate to handle daily bank transactions, build relationships, and promote banking products. You will work with a friendly team in a supportive environment.

The role requires a high school diploma, strong service skills, and basic computer know-how, with travel between branches and to Norway, ME for training. Saturday morning shifts are required and a comprehensive benefits package is offered.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service and relationship-building skills.
• Basic computer skills to navigate banking systems.
• Self-motivated, team player with reliability.

Responsibilities

• Handle daily bank transactions and provide friendly, efficient service.
• Develop customer relationships and promote banking products.
• Support branch operations and teamwork across locations.

Skills

Excellent customer service

Relationship building

Self-motivated and team oriented

Basic computer skills

Travel between branches

Saturday availability

Education

High school diploma or equivalent

Job description

For The Life You Choose, A Career to Match….

Here at Norway Savings Bank, we strive to create a positive, team-based culture that leverages each person’s unique gifts and strengths and offers the support to achieve great things. A place where your unique being shines through.

In this versatile and multifaceted role, you'll play a vital part in meeting the financial needs of both new and existing customers while gaining the knowledge and support to grow your career. You'll have the opportunity to develop customer relationships, deliver friendly and efficient customer service during daily bank transactions, and actively promote our various bank business lines with the goal of growing our customer base.

Our Ideal Candidate Has:

• High school diploma or equivalent work experience.
• Excellent internal and external customer service skills, with a knack for building relationships.
• Basic computer system knowledge to navigate our systems.
• Self-motivated and driven aptitude, thriving in a team environment.
• Ability to travel between branch locations.
• Availability for a Saturday morning rotation is necessary.
• Ability to travel to Norway, ME for training.
• 120 hours of paid time off per year, increasing with longevity
• 48 hours of paid sick time per year
• 11 paid holidays
• Top tier full insurance benefits
• 401K with exceptional employer matching and contributions
• Employer HSA contributions
• Comprehensive Wellness Program with access to complimentary Heath Coaches, on-site gyms, and monetary incentives for reaching your wellness goals
• A hands-on team that is committed to the growth and success of our employees!

Pay: Positions start at $19.00 per hour with flexibility commensurate with experience.

Working Conditions:
Physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards.
Physical effort required; lifting up to 35 lbs.; reaching, twisting, bending, pushing and pulling; standing for extended periods of time; freedom of movement on a regular basis; handling of materials and supplies.

**External and internal applicants, as well as position incumbents who are or who become disabled as defined by the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.**

Norway Savings Bank is an Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.