Banking Customer Experience Specialist

Bangor Savings Bank; Cornish (ME); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Tuition reimbursement

Training programs

Wellness programs

Job summary

Bangor Savings Bank is seeking a branch associate to deliver excellent customer service and a full range of banking services focused on developing and retaining customer relationships. The role emphasizes basic deposit and lending needs, with teller transactions and potential vault/ATM duties.

You may cover branches and assist leadership as needed. Candidates should have at least a high school diploma, 2 years in retail banking or related fields, basic lending proficiency, and solid computer

Qualifications

• High school diploma or equivalent.
• Two years experience in retail banking, lending, sales, customer service and/or cash handling experience.
• Demonstrated basic lending proficiency.
• Demonstrated personal computer literacy.

Responsibilities

• Promote a customer-centered culture and build relationships.
• Open consumer and Maine Street business deposits and process basic loan requests.
• Assist in sales by identifying needs and referring to partners.
• Accurately process teller transactions and maintain records.
• Ensure compliance with Bank policies and regulatory requirements.

Skills

Customer service

Sales skills

Communication

Teamwork

Problem solving

Attention to detail

Education

High school diploma or equivalent

Tools

Basic computer literacy

Job description

Bangor Savings Bank is seeking a branch associate to deliver excellent customer service and a full range of banking services focused on developing and retaining customer relationships. The role emphasizes basic deposit and lending needs, with teller transactions and potential vault/ATM duties.

You may cover branches and assist leadership as needed. Candidates should have at least a high school diploma, 2 years in retail banking or related fields, basic lending proficiency, and solid computer