Banking CSR — Career Growth, Weekdays-Only

WaFd Bank; Mount Vernon (WA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Stock options

401(k) plan

Paid Parental Leave

Life and AD&D insurance

Long-term disability

Tuition Reimbursement

Employee assistance programs

Pre-tax health and dependent-care

Job summary

WaFd Bank is seeking a Customer Service Representative to greet clients and process transactions accurately in a friendly branch setting.

You will be the first contact for customers, building rapport while ensuring precise and courteous service. This role emphasizes integrity, teamwork, and a customer-first mindset, with Monday–Friday hours and opportunities for career growth within WaFd Bank.

Qualifications

• High school diploma or approved equivalent.
• Basic math skills, 10-key and keyboarding.
• Proficient in Microsoft Office tools such as Excel, Word, Teams, and Outlook.
• Well-developed smart phone and digital channel skills.
• Must be organized and display excellent communication skills and a personable attitude.

Responsibilities

• Provide a positive first impression through friendly, courteous service while performing efficient banking transactions.
• Support customers with everyday banking needs and build rapport with clients.
• Adhere to bank policies and procedures designed to comply with regulations.

Skills

Customer service

Attention to detail

Tech savviness

Communication skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Excel

Word

Teams

Outlook

Smartphone/digital channels

Job description

WaFd Bank is seeking a Customer Service Representative to greet clients and process transactions accurately in a friendly branch setting.

You will be the first contact for customers, building rapport while ensuring precise and courteous service. This role emphasizes integrity, teamwork, and a customer-first mindset, with Monday–Friday hours and opportunities for career growth within WaFd Bank.