Banking CSR: Build Relationships & Drive Solutions

1st-Summit-Bank; Murrysville (Westmoreland County); On-site; USD 32,000 - 42,000; Full time

Job summary

1st-Summit-Bank in Murrysville, PA is seeking a customer service-oriented associate to build financial relationships with new and existing customers. You will deliver prompt, courteous, and professional service while guiding clients to appropriate bank products and solutions.

Responsibilities include processing deposits and withdrawals, handling loan and utility payments, and maintaining accuracy, security, and confidentiality.

Qualifications

• High School diploma or GED required.
• 0–2 years of customer service, retail, cash handling, or related experience preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multi-task and adapt to varied schedules.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Builds financial relationships with existing and new customers.
• Respond promptly and courteously to customer requests.
• Direct customers to the proper source or professional.
• Cross-sell bank products and services to meet customer needs.
• Process deposits, withdrawals, and other account transactions.
• Handle loan and utility payments and related inquiries.
• Maintain security procedures and confidential information.
• Support branch goals and participate in team meetings.
• Maintain professional appearance and branch cleanliness.

Skills

Verbal communication

Written communication

Organizational skills

Customer service

Multi-tasking

Microsoft Office

Attention to detail

Digital literacy

Numerical skills

Office equipment

Education

High School diploma or GED

Job description

1st-Summit-Bank in Murrysville, PA is seeking a customer service-oriented associate to build financial relationships with new and existing customers. You will deliver prompt, courteous, and professional service while guiding clients to appropriate bank products and solutions.

Responsibilities include processing deposits and withdrawals, handling loan and utility payments, and maintaining accuracy, security, and confidentiality.