Relationship Banking Specialist

1ST SUMMIT BANK; Ebensburg (Cambria County); On-site; USD 38,000 - 52,000; Full time

Job summary

1ST SUMMIT BANK in Ebensburg, PA is seeking a Relationship Center professional to deliver prompt, courteous, and personalized service while building financial relationships. You will handle deposits, withdrawals, loan payments, and routine account transactions with accuracy and security, guiding customers to suitable products and services.

The ideal candidate will demonstrate strong verbal and written communication, excellent organizational skills, attention to detail, and flexibility to meet

Qualifications

• Excellent verbal and written communication skills.
• Exceptional organizational skills and strong attention to detail.
• Basic computer skills and digital awareness.
• Must be results oriented.
• Manual dexterity and numerical skills.
• Knowledge of all products and services and all office functions.

Responsibilities

• Provides direct and immediate response to customers’ requests and needs.
• Controls flow of customers by directing them to proper source/professional who can meet their needs.
• With every customer interaction have in-depth conversations, in person and by phone, utilizing CARE and Advancing Language.
• Builds relationships by cross-selling appropriate bank services to meet customers’ needs.
• Execute financial transactions including deposits and withdrawals to personal and commercial accounts.
• Handles and responds to customer inquiries in a timely manner.
• Issues Money Orders, Treasurers’ Checks, Gift and Prepaid cards, Credit Card Cash Advances.
• Process Night Depository, Mail Deposits and Commercial Deposits.
• Receives and processes all types of loan payments, and utility payments.
• Assists branch manager to ensure the Relationship Center is meeting the established growth and sales objectives.
• Strict adherence to security procedures, Bank Secrecy Act, USA Patriot Act, and safeguarding customer information.

Skills

Verbal communication

Written communication

Organizational skills

Attention to detail

Digital literacy

Results oriented

Numerical skills

Job description

1ST SUMMIT BANK in Ebensburg, PA is seeking a Relationship Center professional to deliver prompt, courteous, and personalized service while building financial relationships. You will handle deposits, withdrawals, loan payments, and routine account transactions with accuracy and security, guiding customers to suitable products and services.

The ideal candidate will demonstrate strong verbal and written communication, excellent organizational skills, attention to detail, and flexibility to meet