Banking Concierge: Expert Customer Service & Transactions

Liberty Bank & Trust Co; Kansas City (KS); Hybrid; USD 37,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision, life

PTO and paid holidays

401K with company match

Educational reimbursement

Life insurance

Training & development

Leadership development

Online marketplace discounts

ERG/Ambassador Group

Free and reduced-rate banking services

Job summary

Liberty Bank & Trust Co. is seeking a Universal Banker Associate to deliver frontline customer service and perform routine bank transactions in the Kansas City area.

The role requires effective communication to offer additional bank services and products while ensuring accuracy in cash handling. Candidates should have a high school diploma or GED and at least two years of related experience; prior personal banking or customer service experience is preferred.

Qualifications

• High school diploma or GED required.
• Two years of related experience or training.
• Experience in a personal banker/customer service role preferred.

Responsibilities

• Provide first-line customer service and perform primary bank transactions in person, by phone, or at drive-thru.
• Promote bank products and services based on customer needs.
• Maintain accuracy in cash handling and daily balancing; handle deposits and withdrawals.

Skills

Customer service

Cash handling

Open deposits

Sales

Attention to detail

Travel to branches

Education

High school diploma / GED

Job description

Liberty Bank & Trust Co. is seeking a Universal Banker Associate to deliver frontline customer service and perform routine bank transactions in the Kansas City area.

The role requires effective communication to offer additional bank services and products while ensuring accuracy in cash handling. Candidates should have a high school diploma or GED and at least two years of related experience; prior personal banking or customer service experience is preferred.