Banking Concierge & Client Advocate — Part Time

JPMorgan Chase & Co.; Norco (CA); On-site; USD 26,000 - 38,000; Part time

Job summary

JPMorgan Chase & Co. in Norco, CA is seeking an Associate Banker to deliver friendly, attentive service and guide clients through everyday banking solutions. You will greet clients, open and service accounts, and help customers use digital tools like the Chase Mobile App and Chase.com to meet their financial needs.

The role emphasizes building trusted relationships, elevating the client experience, and collaborating with branch teammates to help clients reach their goals.

Qualifications

• High school diploma or GED equivalent is required.
• Ability to put clients first and deliver attentive service.
• Experience in client services or similar roles is preferred.
• Ability to learn products, services and procedures quickly.
• Fluent or working knowledge of English; Spanish is a plus.

Responsibilities

• Create a welcoming environment and greet clients entering the branch.
• Provide account servicing, maintenance, and new account openings.
• Educate clients on banking transactions and digital tools (Chase Mobile App, Chase.com).
• Build relationships by listening, questioning, and offering solutions.
• Perform branch operations and adhere to bank policies and procedures.

Skills

Client first service

Trusted relationships

Client engagement

Issue resolution

Team collaboration

Product knowledge

Tech solutions awareness

Bilingual English/Spanish

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Norco, CA is seeking an Associate Banker to deliver friendly, attentive service and guide clients through everyday banking solutions. You will greet clients, open and service accounts, and help customers use digital tools like the Chase Mobile App and Chase.com to meet their financial needs.

The role emphasizes building trusted relationships, elevating the client experience, and collaborating with branch teammates to help clients reach their goals.