Banking Client Service Associate I

Andover Bank; Geneva Township (OH); On-site; USD 30,000 - 36,000; Full time

Job summary

Andover Bank is seeking an entry-level Client Service Representative I to support retail banking operations. The role emphasizes maintaining an accurate cash drawer and delivering exceptional customer service in a team-focused environment.

Responsibilities include learning bank procedures, adhering to regulations, and assisting with branch goals while working onsite at multiple locations as needed.

Qualifications

• High school diploma or GED required; six months related sales or banking experience preferred.
• Ability to read and comprehend simple instructions, short memos and write simple correspondence.
• Proficient in Microsoft Word and Excel.

Responsibilities

• Regular onsite attendance.
• Flexible to work at other locations as needed.
• Ability to work well with others in a team environment.
• Provides accurate, efficient and exceptional customer service to internal and external customers.
• Maintains knowledge of bank regulations, security and compliance responsibilities, products, policies, procedures and meets deadlines.
• Satisfactorily completes all training required for the position.

Skills

Customer service

Teamwork

Attention to detail

Cash handling

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Job description

Andover Bank is seeking an entry-level Client Service Representative I to support retail banking operations. The role emphasizes maintaining an accurate cash drawer and delivering exceptional customer service in a team-focused environment.

Responsibilities include learning bank procedures, adhering to regulations, and assisting with branch goals while working onsite at multiple locations as needed.