Banking Client Service Associate I

Andover Bank; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Andover Bank is seeking an entry-level Client Service Representative I to maintain an accurate cash drawer and learn basic banking center functions. You will deliver friendly customer service, process transactions, and support branch operations.

The role emphasizes compliance with bank policies, teamwork, and achieving service standards while preparing for advancement to a Client Service Representative II within 9–12 months.

Qualifications

• High school diploma or GED required.
• Six months related sales or banking experience preferred.
• Ability to read and write simple correspondence and instructions.
• Proficiency with MS Word and Excel.

Responsibilities

• Regular onsite attendance and ability to work at other locations as needed.
• Teller window cash handling with accuracy and neat work area.
• Provide accurate, efficient customer service to internal and external customers.
• Follow bank procedures, regulations, and training requirements.
• Assist with branch goals and referral opportunities.

Skills

Customer service

Teamwork

Communication

Cash handling

Basic computer skills

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Andover Bank is seeking an entry-level Client Service Representative I to maintain an accurate cash drawer and learn basic banking center functions. You will deliver friendly customer service, process transactions, and support branch operations.

The role emphasizes compliance with bank policies, teamwork, and achieving service standards while preparing for advancement to a Client Service Representative II within 9–12 months.