Banking Center Manager: Lead, Grow & Outside Sales

WesBanco; Defiance (OH); On-site; USD 60,000 - 95,000; Full time

Job summary

WesBanco's Defiance Main office seeks an experienced Banking Center Manager to lead a full-service branch in Defiance, Ohio. You will coach staff, drive customer service excellence, and guide sales and service initiatives in person.

This role emphasizes outside business development, community engagement, and reliable operation of branch processes, audits, security, and staff training, with strong leadership and relationship-building requirements.

Qualifications

• Excellent customer service and relationship building skills.
• Ability to meet banking center sales goals and cross-sell.
• Strong leadership and coaching capabilities.

Responsibilities

• Lead banking center staff to deliver exceptional service in-person.
• Drive inside and outside sales and business development.
• Oversee operations, audits, cash handling and security controls.
• Recruit, hire, train, and coach staff for performance.
• Build relationships with local businesses and community groups.

Skills

Customer service excellence

Business development

Sales leadership

Staff coaching

Communication skills

Education

High School Diploma

Bachelor's Degree preferred

Tools

Microsoft 365

Banking software

Job description

WesBanco's Defiance Main office seeks an experienced Banking Center Manager to lead a full-service branch in Defiance, Ohio. You will coach staff, drive customer service excellence, and guide sales and service initiatives in person.

This role emphasizes outside business development, community engagement, and reliable operation of branch processes, audits, security, and staff training, with strong leadership and relationship-building requirements.