Banking Center Manager II: Lead Grow & Deliver Excellence

First Horizon Bank; Franklin (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical with wellness incentives

HSA with company match

Maternity and parental leave

Tuition reimbursement

401(k) with 6% match

Job summary

First Horizon Bank is seeking a Banking Center Manager to lead a retail banking center in Franklin, Tennessee. You will drive sales, production, profitability and regulatory compliance while delivering quality, accurate, and timely customer service.

Lead, coach and develop a high performing team; establish relationships with clients and partners; manage operations and expenses; ensure adherence to bank policies and risk controls; participate in community engagement to strengthen the bank's

Qualifications

• Bachelor's degree or equivalent work experience.
• Experience in banking or retail leadership.
• Strong communication and team management skills.
• Knowledge of compliance and risk management.

Responsibilities

• Lead strategic leadership initiatives for the banking center and ensure execution.
• Drive sales and business development to expand the client base and promote cross-team referrals.
• Deliver excellent client experiences and promptly resolve issues.
• Recruit, train, and develop a high-performing retail banking center team.
• Ensure compliance with bank regulations, policies, risk controls, and required training.
• Monitor operations and control expenses to maintain efficiency.

Skills

Leadership

Sales

Coaching

Customer service

Regulatory compliance

Team building

Education

Bachelor's degree

Tools

Microsoft Office

Salesforce

Job description

First Horizon Bank is seeking a Banking Center Manager to lead a retail banking center in Franklin, Tennessee. You will drive sales, production, profitability and regulatory compliance while delivering quality, accurate, and timely customer service.

Lead, coach and develop a high performing team; establish relationships with clients and partners; manage operations and expenses; ensure adherence to bank policies and risk controls; participate in community engagement to strengthen the bank's